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make sense, they are an important part of the mix and the expansion. Then there is the Gigabit Isles initiative,


which brings 1Gb broadband to Jersey. All that fibre attracts companies to start to relocate to Jersey because they see us as a communications hub – which is great for us and great for the island’s economy as well. We also recently signed a deal with a


Chinese company called UTStarcom who are moving their research and development facilities to our research facility in Jersey. This is the start of a major new partnership that will help support the diversity and growth for Jersey’s economy. Similar partnerships, where appropriate, are also part of the plan.


In order to grow to the size you need, will the States need to sell Jersey Telecom? I don’t think so. Obviously the ownership of the company is really a question you need to ask the States. But what I would say is that we have a growth strategy, fully endorsed by the Shareholder, that we’re in the process of executing. As we are growing and pulling


more money into the island, we are increasing the capital value of the company for the Shareholder, so I’m not sure what a change of ownership would achieve.


Looking forward, what do you see as the immediate areas of focus and what are the key challenges? I sometimes say to my people that I’m paid to be paranoid. I’m generally worried about whether we are serving our customers really well, and what do we need to do better. What’s the competition up to and are they finding ways of serving customers better than us; and if so, what do we do about it? There are a lot of good things happening at the moment, such as the roll out of fibre, and upgrades to processes and systems, and we need to make sure that we keep our momentum going while minimising risk. We are absolutely focused on improving


things for our customers, and we have to have our eyes wide open for the next cloud on the horizon because there are always problems that come along.


Do you see your role as long-term? I‘m happy here. That said, I’m accountable for the results of the company. I have to perform. I’ll stay for as long as I add value to the company, and won’t outstay my welcome! n


NICK KIRBY is Editor-in-Chief of businesslife.co


Fact file


NAME: Graeme Millar AGE: 45 LIVES: St Saviour, Jersey MARRIED TO: Penny


CHILDREN: Three – aged eight, 10 and 12


INTERESTS: Other than family, the one thing I’m most passionate about is downhill skiing – I normally ski about 30 days a year.


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August/September 2011 businesslife.co 31


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