Intelligent Stock Control / On Time Delivery Customer Problem:


Environment: Field Engineering / Application: Logistics


Incorrect quantities of components were being shipped to site, preventing engineers from completing projects.


This meant a wood screw priced at 2p, became a 47p screw, when additional labour, logistics and engineer downtime were added on.


The wood screw was one of 2000 items for the exchange based telecoms product which had huge implications for overall project costs.


CHH Solution: Redesigned the processes. Customer Testimonial


“By working in partnership with CHH and ByBox we were able to introduce an innovative, efficient online ordering system, reduce our stock holding, improve traceability and tracking and most importantly get the right components to our engineers on time and in the right place. Overall we saved £1 million”


Created an intelligent online stocking solution, within 6 weeks. Partnered with ByBox to provide the secure and reliable delivery routes and locations.


Rolled out and fully operational within 10 months. Customer Benefits:


Engineers empowered to self order components. Full tracking and traceability. Labour savings of £200,000.


Cost of failure (wasted time) savings £500,000. Transport cost savings £250,000.


07 | www.chhconex.com


Connecting Excellence


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