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suppliernews edited by Kate Hamilton (kh@globespanmedia.com)


Hotpoint tops trust poll Appliance manufacturer Hotpoint is celebrating after coming top in a poll which rated the UK’s most trusted brands for the 11th consecutive year. In a Reader’s Digest survey of 1,000 people across the UK, almost one in four consumers chose Hotpoint as their most trusted large kitchen appliance brand. Ian Moverley (pictured), Hotpoint Brand Director said: “This poll demonstrates that consumers trust Hotpoint because it provides lasting quality and performance time and time again. Hotpoint is a trusted, proven brand that has captured and held the attention and loyalty of consumers for more than 100 years.” www.hotpoint.co.uk


Ibstock’s a brick As part of an ongoing programme of continuous improvement and development Ibstock, the UK’s largest brickmaker, has conducted its 11th bi-annual Customer Satisfaction Survey. “Our Customer Satisfaction Survey is designed to provide a benchmark for improving the experience our customers receive, enabling us to identify and highlight any areas for improvement in our customer support service,” said Andrew Halstead-Smith, marketing manager at Ibstock. “After speaking to nearly 450 customers we found that over two thirds were either very satisfied (52 per cent) or entirely satisfied (16 per cent) with the overall performance of Ibstock – this is a fantastic achievement and a true testament to our dedicated team of experts who provide outstanding technical service and design advice each and every day.” www.ibstock.com


Donaldson gets on its bike Employees at timber specialist James Donaldson & Sons are counting down to the day they set out to cycle 2,000 km around the UK, via every operating branch within the Donaldson Group. The gruelling cycle will go around all 23 branches of the Donaldson Group, from Kent in the South of England, up to Inverness, and back down the East of Scotland to finish in Fife, where the company was founded in 1860. The cycle is being taken mostly as a relay challenge, with employees joining in to cycle their ‘leg’ of the tour, however retired Donaldson’s employee and non-executive director Alan Sinclair will be cycling the entire route in under three weeks. The aim of the cycle is to raise £20,000 for Columba 1400, in connection with Donaldson’s company charity, the Donaldson Leadership Academy. “Columba 1400’s residential programmes, followed by ongoing support, are designed to give young people the strength and courage to find their own unique voice – and to use that voice to inspire the families and communities they return to,” said executive chairman of James Donaldson & Sons, Neil Donaldson. “By raising money for this charity we are making a real and significant difference to a number of young people’s lives.” If you would like to support the Donaldson Challenge, you can donate online through the ‘Just Giving’ page at http://www.justgiving.com/TeamDonaldson


Life’s a beach with Vaillant Following the installation of its one millionth ecoTEC high efficiency condensing boiler in the UK, Vaillant has awarded both the householder and the installer of the boiler with £1,000 of holiday vouchers each. Barry Stevens who had the Vaillant fitted in his property and installer Adrian Rigden were presented with their prize vouchers by Vaillant’s brand marketing manager, Ian Johnson at Barry’s home in Ramsgate. The one millionth Vaillant boiler – an ecoTEC plus 831 high efficiency combination boiler – was also awarded ‘Best Buy’ by the leading Which? consumer publication in 2010. As every boiler has its own unique serial number, the location of the one millionth boiler was automatically identified when the customer registered his Vaillant guarantee. www.vaillant.co.uk


New contract for Total Home Environment Total Home Environment, specialists in heat recovery ventilation and air-sourced heat pumps, has been chosen to play a key part in Bicester’s new eco development plan by supplying its mechanical ventilation and heat recovery system as well as the domestic hot water heating system. Garth House, the newly opened demonstration building for the development representing the ‘Home of the Future’, showcases a range of sustainable and low energy products to reduce a building’s carbon footprint. It is hoped these technologies will be integrated within the planned 5,000 home eco town development in north west Bicester. www.totalhome.co.uk


Sustainability inSport England’s most capped right back and former captain of Manchester United Gary Neville (pictured) made a special guest appearance at Mitsubishi Electric’s sixth annual Partner Conference to talk about his new ‘Sustainability in Sport’ campaign, which seeks to increase awareness of the need for energy efficiency and sustainability in the community. Neville spoke to the hundreds of guests about his new venture which aims to develop commercial models that raise money for grassroots investment in sport and community initiatives using sustainable technologies. Mitsubishi Electric has been partnering Sustainability in Sport by providing Photovoltaic panels that will initially be used to help reduce power consumption and generate income for community sports groups in and around Manchester area. www.sustainabilityinsport.com


showhouse July 2011 | 103


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