: e-learning at CDG
In May 2010, CDG conducted a staff survey to collect opinions about the e-learning support it provides, and evaluated customer feedback of its e-learning platform of the time, ‘build’. The responses were used to identify the strengths of the existing system, and the areas to focus on for improvement.
Out of this feedback CDG created the new platform, e-kwip.me
. It is custom-made for the welfare to work sector. It aims to go beyond most employability e-learning products by tackling the barriers preventing our jobseekers
It also gears up for the Work Programme by including courses on how to keep a job and progress in work, rather than how to simply get the job. e-kwip.me
is designed day through to job retention, and is supported by our complementary IT products, Customer Zone and Springboard.
uses the key features of a leading e-learning platform to deliver a plain and simple virtual learning environment designed to serve the welfare to work sector. It was developed as an interactive and bespoke solution that is based on extensive experience of real world jobseekers and their requirements.
In addition to quality training, e-kwip.me
makes the most of learners’ participation by using simple language and navigation, allowing users to focus on the content and key messages rather than the platform itself.
Richard Clifton, CDG’s director of business development, thinks CDG’s e-learning endeavours will go a long way towards helping people into work.
“As part of CDG’s approach to making learning and development accessible to all we have developed an e-learning
, that is not only simple to use but also tailored to the needs of those using it.
“Its fresh, clean and uncluttered look draws the user into an enjoyable experience that is far removed from the early days of e-learning with its numerous pop-up boxes, side menus and text heavy instructions.
“As we developed our approach to Work Programme, it became clear that we’d need to be able to support participants not only in our centres, but allow them to access information and training in numerous locations within their local communities, including in libraries, from home and at the workplace. Our e-kwip.me
platform allows us to achieve this and offer support whenever and wherever the participant needs it. It also allows them to work at a pace that suits their individual needs.
“From the initial feedback we have received from participants and the staff who support them, it is clear that its ease of use and the access to information and training is making it a valuable tool in supporting people into sustainable employment.”
CDG Annual Review 2010/11
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