Focus on the message not the packaging. There may be times when feedback is given harshly or by someone with whom we struggle, or there is a mixture of truth and personal distortion in what we are told. Forget about what package the message comes in; what is the message? How can you penetrate to the truth contained in the feedback? What can you learn? Contemplation is a critical step to integrate the message.
Reframe the feedback. When we put feedback in a positive light, negative
emotions and responses lose their grip. For example, you could see the feedback on your presentation as a way to improve your chances of promotion, leading you to improve your skills in various ways. Or, the feedback may point you to greater personal success in a position that does not require presentation skills.
The bottom line: Taking feedback to heart puts you in control and takes you out of helplessness. It may require ruthless self-honesty and a little detective work, but the payoff is high.
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Dawn Leitner is a Certified Coach and Personal Development Trainer of Coach U2 Lead, who offers coaching and training services to help women professionals embrace their own charisma to be genuine leaders. Want to learn more about working through feedback, fears and stressors? Check out our new online interactive classes at http://
ww.leadingwithcharisma.com.
Our expertise is managing change and cultivating talent
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For information call 704-849-2500
www.compasscareer.com
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November 2009 | The premier women’s business resource guide
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