Contents
Tough times demand creative solutions Jane Revell-Higgins
Sticky Kids grows up James L. Clarke F IDM
The rise of mobile commerce Derek Eccleston
Past, present, future - the changing face of direct selling Andrew Wilson
ECMOD Direct Commerce Awards Winners 2011
Trends in online retail delivery and returns Sarah Clelland
Bringing segmentation to life: New trends Bill Nichols
B2B perfected Classified section Glossary of terms
Looking ahead ECMOD Direct Commerce Show and Data Driven Business Week together at Business Design Centre November 30 – December 1st 2011
ECMOD Supplier of the Year Awards Editor: Delivered by:
Editor & Publisher: Jane Revell-Higgins Designed by: Printed by:
Miri Thomas Dean Fraiquin
Garnett Dickinson Citipost
For information on the ECMOD Direct Commerce Awards, ECMOD Direct Commerce Conference & Exhibition go to
www.ecmod360.co.uk or call our team on 01271-866112
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sales@ecmod.com ecmod DIRECT COMMERCE YEAR BOOK 2011 3 4 6 10 14 17 52 54 56 57 61 68 69
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