Update on progress


In last year’s plan we renewed our priorities and set areas of particular focus for each of them. The following is a summary of what we achieved.


Providing an excellent service


In our last policing plan we said our particular focus would include:


• communicating locally relevant information


• visiting all victims of crime who wish to see us


• increasing your confidence in how we deal with the policing issues which matter to you.


Our main achievements were:


We introduced individual web pages for all Safer Neighbourhoods teams. These pages outline current community priorities and detail where and when meetings will take place. This information is also published in police newsletters and partnership magazines. We are now starting to provide local information about offenders who have been brought to justice.


We offered a visit from a Safer Neighbourhoods officer to every person who had been a victim of crime. Our officers carry with them victim care packs. These packs are given to all victims of crime and contain advice on what happens next, information about your local neighbourhood policing team and contact details for other services such as victim support. The packs provide the opportunity for you to tell us your views on both the level of service received


and what you believe our future priorities should be.


We continued to survey local people about the confidence they have in our services. More than four out of five (83 per cent) said that they were confident in our ability. While this is an encouraging response we will seek to improve this further.


An active presence in every neighbourhood


In our last policing plan we said our particular focus would include:


• improving community engagement • tackling anti-social behaviour


• minimising the impact of drug and alcohol misuse


Our main achievements were:


We introduced even more ways for you to get in contact with us and local authority services. We have achieved this by holding public meetings, using email, local surgeries and street briefings, providing you with the opportunity to raise the issues that matter most to you.


We introduced new ways of recording and understanding how anti-social behaviour affects you. We have adopted national guidance, which has helped us to identify and support vulnerable victims and set common standards of service delivery with our partners.


We implemented new ways of maximising the use of legislation to target criminal activity associated with drug and alcohol abuse. We have used these legal powers


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