TRAVEL
PUNCTUALITY 80% on time
PASSENGER LOYALTY SCHEME
BA Executive Club On Business
AWARDS
• Conde Nast Traveller Readers’ Travel Awards: Runner up Favourite Business Airline
• Ultrattravel Best First Class • Ultratravel 2nd Best airline in the world • Business Traveller Awards: Best frequent flyer programme
• Travolution 2010 Awards: Best airline website
67% on time AAdvantager
• Business Traveller Magazine – Preferred Airline for First Class Travel 2010
High class customer products and services. Offer airline tickets to virtually anywhere, is part of the Oneworld Alliance along with seven of the world’s leading airlines. Now offering 15 daily flights to New York from the UK
62% on time
Flying Club and Flying Co corporate scheme
• The Travel Weekly Globe award for Best Scheduled Airline to US/Canada as voted for by British Travel Agents
• The consumer award for Favourite Airline as voted by readers of the Mail on Sunday
One of the longest beds in business class. Upper Class Suite offers the ultimate in long haul comfort and entertainment
Lie-flat seats in business and first class
SALES PITCH
No hidden charges, free seat selection 24 hours in advance, free 23kg checked bagged allowance, airport, online or mobile check-in, free on-board food and sales service
EXTRAS In-seat power at some seats
Upper Class customers get complimentary ground transfers, Upper Class wing (London Heathrow) and stylish clubhouses. With the eX2 system passengers can create playlists for their journeys, search for movies, read comments from critics and be able to rate entertainment after they have watched films. Meanwhile, the eXPhone service will allow those in the air to make calls and send and receive both text messages and emails
67.7%on time
OnePass RewardOne loyalty scheme for business customers
• No 1 US Airline (Fortune Magazine)
With more than 80,000 employees world- wide, the company is committed to being the airline customers want to fly with and the airline employees want to work for
Economy Plus cabins will be rolled out across over 700 aircraft and jets in United Continental's fleet next year. The seats, which are situated ahead of Economy Class, provide additional leg-room of five inches. Depending on the aircraft, there may also be additional options for in-flight entertainment
74.5% on time
SkyMiles (No expiry date on accrued points)
• Best Frequent Flyer programme for SkyMiles Business Traveller Magazine
• Best first class travel Business Travel •
Gay.com Favourite Airline of the year 2009
• In 2011 Delta was named the “Most- Admired” airline of Fortune Magazine
Delta Air Lines serves more than 160 mil- lion customers each year. With its unsur- passed global network, Delta and the Delta Connection carriers offer service to more than 350 destinations in nearly 70 countries on six continents
Business Elite class get an extensive in-flight entertainment that includes over 100 hours of HBO programming and a library of over 250 films. Plus you get noise cancelling headphones. You can check the in-flight menu for business class on the website. In-flight wi-fi and power sockets. Delta Business customers can also use Gatwick's new 'super lounge' which has a spa and mini cinema
83.6% on time
Passenger Loyalty Scheme Dividend Miles
• 2010 Self Service Excellence Award for Best Travel/Hospitality Deployment from
Kiosk.com for its self-service check-in kiosks
US Airways is the fifth largest domestic US airline and serves nearly 200 commu- nities in the US, Canada, Europe, the Caribbean and Latin America
The Gogo Inflight Internet service is set to be extended to all 51 of the carrier's A321 planes by June 1st 2011. Provided by Aircell, the technology allows users to surf the web, access email accounts, log in to corporate networks and enjoy online entertainment during their flight
81% on time Airpoints
• Voted best airline in the 2010 Which? Awards
84% on time Mileage Plus
• Air Transport World Airline of the Year • Best US Airline 2004
Customer’s airline of choice in New Zealand, championing New Zealand and its people at home and overseas
Dedicated to providing a level of service to our customers that makes us a leader in the airline industry. We understand that to do this we need to have a product we are proud of and employees who like coming to work every day. Our goal is to make every flight a positive experience for our customers
Economy: two cordless phones, specially designed sleep pillow Business: Integrated passenger control unit, PC power outlet
Low fare guarantee if you book online, mobile check-in now available for international flights
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