their green spaces and landscaping. The crunch came when we failed to retain a contract worth £50,000 because we didn’t have the procedures in place to tick all the boxes in the PQQ,” “The turning point was when I spoke to
the regional Business Link service, who arranged a subsequent meeting with one of their advisers. He helped me to appreciate that my business was good and strong and my company ethos was sound. But, he also made me realise that I had to have this recognised in a formal way. Without this formal recognition, I was losing valuable points in the PQQ process.”
“Business Link identified and helped us access a funding stream which part-funded a consultant who worked with the company to completely overhaul our procedures and policies. In ten months, they rose to the huge challenge of gaining
three accreditations: BS EN ISO 14001:2004 Environmental Management System, BS EN ISO 9001:2008 Quality Management System and BS OHSAS 18001:2007 Occupational Health and Safety Management System.” “It was tough, really tough at times, and it gave me sleepless nights. But, I never doubted this was the right thing to do, for me, my family and our employees. And, all the time we were scrutinising everything we do, writing new policies and procedures and going through training, we still had to keep the business running efficiently.” “We can now show we are responsible contractors with good quality systems. We have really strong foundations and we can build on those. The systems we have for running a company with six employees will work just as well if we win larger contracts and increase the workforce to
fifty.”
“I will now approach PQQs with confidence. We may not win the next tender, or the one after that, but we are fit to compete with much larger contractors now.” Marcus runs the company with his wife Sarah, and he was keen to take me out to meet his staff and see the type of work he undertakes.
The company’s contracts manager is Michael Leathersich, who has been with them for seven years and, like Marcus, has obtained a Level 2 worked based diploma in Horticulture and Landscaping. With his thirst for knowledge Marcus has now gone on to study for his next challenge; an NVQ Level 4 in Amenity Horticulture Management. All have the team have the appropriate training - chainsaw, PA1, PA6 certificates - to enable them to tackle most jobs.
FOOTBALL PITCH • S.T.P. & 3G • MULTI USE GAMES AREA • TENNIS COURTS
• CRICKET WICKET & OUTFIELD • CRICKET NETS • GOLF TEES & FAIRWAYS • MAINTENANCE EQUIPMENT SALES & HIRE • ATHLETIC TRACKS • RUGBY PITCH • HOCKEY PITCH • ALL WEATHER MENAGE • PLAY AREAS • TRIM TRAILS • OUTDOOR GYMS • OUTDOOR CLASSROOMS • SPORTS EQUIPMENT SUPPLIED
telephone: 01642 488328
www.cleveland-land-services.co.uk info@cleveland-land-services.co.uk
94
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123 |
Page 124 |
Page 125 |
Page 126 |
Page 127 |
Page 128 |
Page 129 |
Page 130 |
Page 131 |
Page 132 |
Page 133 |
Page 134 |
Page 135 |
Page 136 |
Page 137 |
Page 138 |
Page 139 |
Page 140 |
Page 141 |
Page 142 |
Page 143 |
Page 144 |
Page 145 |
Page 146 |
Page 147 |
Page 148