7 Success Factors That Determine Grade-A Business Relationships
A critical element in growing your business is creating first class relationships with your people. One of the greatest impacts on the performance of your people will be you. The behaviours that you display and your interactions are key. Here Dean Williams Executive Business Coach, outlines 7 factors which will ensure that you maximise your relationships with your staff and in turn maximise your results.
Success Factor 1
Analyse your current relationships with your staff
Just how great are your current relationships with your people? I guess they will vary depending on a number of criteria you have set (albeit subconsciously done by most). Your criteria is likely to be set in line with your values, beliefs, expectations and work ethic. Maybe you have relationships with staff in all of the following categories – the good, the indifferent and the damn right ugly! It is probably true to suggest that ‘the good’ category is made up of people who match your criteria ... even if they are different in the way they go about doing some things. It’s also probably fair to say that the other two categories don’t share the same synergy with you. You will have a ‘system of dance’ with all of your people – how you engage and communicate with them. Your ‘dance’ with people within ‘the good’ category will be healthy and productive, while with
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others it is likely to be inconsistent and in some cases flawed.
To get the best out of all of your people you need to consider your current ‘system of dance’ with them. The way you engage, communicate, motivate, delegate, instruct and lead them. Think about the impact of your actions and behaviours and ask yourself what part you are currently playing in what you get back from the individual – good and bad!
Success Factor 2 Manage your emotions
Try as we might – people will always do things or say things that we don’t agree with. We are all built slightly differently so the chances are people will do things that will push your buttons. Many of us react to what we hear and see by challenging the individual – at times not thinking through the consequences. Of course
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