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DOORS&WINDOWS


FABRICATOR GJB EXPANDS WITH CONFIDENCE WITHTOTALCONTROLPRO INSTALLED


GJB Developments, a trade only window fabricator in Essex, has expanded its use of TotalControlPro™ Production & Operational control systems with the result that the increase in efficiency has been felt throughout the business, with profits boosted and added confidence to move into new product areas.


GJB’s joint managing director Gary Bristow


takes up the story: “As a customer-focussed organisation we felt we were in good control and equal to the best of our peers. We would never have believed it possible to make such remarkable cost and real time service improvements to our business. The savings that TotalControlPro™ technology has provided us has enabled our management team to focus on expanding the business into new product lines with confidence.


“TotalControlPro™ is all encompassing and highly efficient,” added Gary. “Our main usage is controlling and planning production through the factory whilst completely dispensing with the


usual paperwork. We get a complete scheduling picture and understanding of the days, weeks and months ahead. Daily production and delivery schedules, returns and remake procedures all help to streamline the organisation.”


Managing client information is made easy with


TotalControlPro, a system that has been quietly developed during the past three years specifically for UK window fabricators by Northampton based Total Control Pro Limited. In addition to full production and control and tracking the system allows quick analysis of all complaints and returns and a powerful report builder gives offers a ‘window’ into how efficient the factory and office is running at any time. Customer comments can be made available to everyone, collection notes automatically processed and triggered where appropriate with if necessary, service calls raised.


However one of the key differences between


TotalCOntrolPro and other systems is that it is web based so it is just as easy to use on site as


it is off. “I could be sitting in a customer’s car park prior to a meeting and access his order volumes, deliveries and customers services issues on-line,” explained Gary. “Or from a nice beach somewhere,” he joked.


GJB has also implemented the Bar Coding module from TotalControlPro™ with dramatic effect. Workstations within the company’s factories allow operatives to simply scan products with a hand-held barcode scanner displaying all relevant processes on a clear screen. Ownership and responsibility of tasks are better managed because every scanned item is registered and accessible to the management team via employee, team and factory productivity reports.


“We thought we were doing OK but


TotalControlPro™ has been unbelievable,” said Gary. “We are now rolling out the retail system through our website to enable our clients to log in and stay in control too!.”


T » 0845 680 4045


Clearview NMS « April 2011 « www.clearview-uk.com » 25


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