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Ask Us Each issue we provide insight into questions you may have.


How do you determine what streets get paved?


Each year, as part of the Roadway Maintenance Service, a number of streets are resurfaced. The top 40mm of asphalt is scraped from the road surface and a new layer of asphalt is put down. This can only be done on streets that have not deteriorated past the point of resurfacing. Road surfaces in the worst condition must be completely replaced, from the gravel supporting the asphalt up, due to structural damage.


The City measures road conditions using the Pavement Condition Index (PCI). Roads eligible for resurfacing score between 55 and 70 on the PCI. This index measures a number of factors, including number and types of cracks in a street. Each year, all city streets are inspected. The results are entered in a database, which determines the rating of the streets. Upcoming planned underground work may delay resurfacing work on a street that might otherwise be eligible for repaving.


Only roads scoring below 55 are only eligible for reconstruction. At this time, over 200 city streets score lower than 55 on the PCI. A list of streets for resurfacing is submitted each year to Common Council, who approve or remove streets from the streets provided. Common Council approves reconstruction work through the annual capital budget.


How do I get information about emergency alerts?


The City has a comprehensive communication plan in order to alert residents of emergencies. In addition to partnering with local media, using the website and email notification, the City is providing residents a new way to obtain alerts. The City of Saint John will have the ability to notify residents who register for emergency alerts by telephone, text message and email thanks to new software purchased recently.


Saint John made an application on behalf of nine municipalities to JEPP, the Joint Emergency Preparedness Program, a federal/provincial cost-sharing arrangement that funds emergency preparedness and critical infrastructure protection projects and initiatives. The software was purchased with the support of the councils of Grand Bay- Westfield, Hampton, Norton, Quispamsis, Rothesay, Saint John, St. Martins, Sussex, and Sussex Corner. The $111,000 project is cost-shared by the nine municipalities.


A self-registration website, linked from the City’s homepage, will be available by the end of July. There, residents can enter their address and contact information to get location-specific alerts about emergencies, from evacuations to boil water orders. Residents must ensure their contact information is current in order to get notifications.


Are you polling citizens this year?


This Fall, through Ipsos Reid, an international polling company, the City will conduct another Citizen Survey.


The primary purpose for the Citizen Survey is to understand the needs and concerns of residents, and to support a desire for continuous improvement in service delivery. Building on the results of last year’s poll, the survey will allow the City to measure its progress in a number of program and service areas.


In order to get an accurate representation of citizens’ opinions, Ipsos Reid uses a sample of 800 that reflects the makeup of our population, ward by ward. For example, 56% of the City’s population is female. That means 448 respondents must be female. Other demographics used are home ownership, age, education and income.


The survey targets Saint John residents only. In 2009, a total of 802 telephone interviews were conducted with equal representation from across each of the City’s four wards.


What does the City do for Marigolds on Main Street?


Through the Parks and City Landscape Service, the City is an active partner in Marigolds on Main Street. Leisure Services employees prepare the beds for planting, including weeding, tilling, fertilizing, and raking; set up the site with barricades; and deliver the plants. City gardeners assist the children, finish the planting, and clean up. Employees maintain the annuals for the remainder of the season.


The Parks and City Landscape Service also: • plants


(including Marigolds on Main) 70,000 annuals


• maintains 25km of trails • maintains six tourist sites


• maintains 907 hectares of other green space (including Rockwood Park)


• maintains 8.8 hectares of community parks


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