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Wednesday, March9,2011 Is your journey to A&E necessary?


CHOOSE well –thatisthe mes- sage from Welsh health chiefs looking to reduce the number of people who come into A&E or call 999 foranambulance when they do not reallyneed to. Hospital accident and emer-


gencydepartments and the ambulance service in Wales have been under heavy pressure


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during whathas proved to be a very testing winter –but there is arecognition generallythat there are too manyinappropri- ateattendances and calls on emergencyhealth services. Gwent’s acute hospitals,par- ticularly the RoyalGwent, have not –incommonwith the major- ity of other suchhospitals in Wales –met the four- hour waiting-time tar- get forA&E forseveral months. And while forseveral weeks from the end of November


into


January A&E and ambulances in Gwent struggled to cope,the problem is not exclu- sive to winter. Aneurin


Bevan


Health Board is cur- rentlyrunning its own campaign, called Save A&E ForWhen You Need It, designed to encourage people only to come in when they reallyneed to,and oth- erwise seek help or advice through their GP,NHS Direct, phar- macist,


or where


appropriate,tomanage their condition them- selves. Estimates as to the


level of inappropriate attendances vary,but RoyalGwent A&E has been sending home up


Colour-coded guide


THE Choose Well campaign colour- coded thermometer highlights six areas of healthcare: ● EmergencyDepartment (A&E) or


999 –for critical or life-threatening situations –red. ● Minor Injuries Units –for treat- ment of minor illnesses or injuries without the need foranappointment –orange. ● GPs –for medical advice,exami- nations and prescriptions forillness-


es youjust can’t shake off–amber. ● Chemists/Pharmacists –for advice on common illnesses and the best medicines to treatthem –light green. ● NHS Direct Wales –for absolutely


anyhealth questions,around the clock, and to find local services at the clickofabutton –dark green. ● Self care –for the treatment of minor illnesses,bycombining awell- stocked medicine cabinet with plenty of rest –blue.


WE SELL ON TRUST


Chief medical officer for Wales Tony Jewell wants people to think about where they get their medical help


to 40 per cent of people coming in by ambulance in recent times. The Choose Well campaign should complement Save A&E ForWhen YouNeed It, and uses acolour-coded thermometer to help people. “When asked, people gave us a


very strong message thatthey weren’t reallyaware of all of the services thatexisted, or how they should be used,” said Dr Tony Jewell, chief medical offi- cer forWales. “We hope this campaign will proveuseful in helping people.”


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