o Veals Mail Order 250 YEARS OF EXPERIENCE
Veals Mail Order is a well established and experienced sea fishing tackle retailer that provides not only excellent customer service but also expert knowledge for sea fishermen. We always strive to give you great service, products and deals in the same friendly, efficient way that has seen Veals Mail Order become the leading saltwater tackle supplier in Britain. Our principles then and now are to provide a service for our customers that is second to none.
We have shore fished from Alderney to the Orkneys, from over 40 ports, a couple of oceans and several seas. Do we know it all? Of course not, but it gives us a good idea of what a decent sea reel, rod and terminal tackle has to do, and what it has to cope with. We stock genuine tackle that we rate as fit for purpose. Names you know and trust plus new gear that works. Veals Mail Order introduced to UK: Super Braid Lines and Saltwater Jellies from USA, 1st Saltwater Website (ordering), Varivas Lines and Hooks Swivels, Maria/Yamashita Lures and Plugs from Japan, tackle from France, Italy, Spain etc, and we continue to look out for more.
The mail order tackle business is competitive so to survive you have to be sharp. Sales teams have to know what they are talking about, stock levels must cover the orders, paperwork should be accurate and gear shipped out on the date promised.
Veals Mail Order, who I have been working with for many, many years do all this and much more. Their boss, Dave Box drums into his team 'customer care, customer care, customer care' and it works every time, which is why Sea Angler readers, and consequently, Veals Mail Order customers, have voted VMO the Best Mail Order Company no less than seven times.
It's an impressive record richly deserved by a company that truly cares in an age where customer care doesn't always come first.
Mel Russ Editor of Sea Angler magazine AWARD WINNING 1998 TO 2005 2005
Our awards mean a great deal to us, as they are voted for by you, our customers, readers of Sea Angler and Total Sea Fishing. We won seven consecutive 'Best Sea Mail Order Awards'... 1998 to 2005... with Sea Angler
This has now been sadly discontinued but has been taken up by Total Sea Fishing and we won their first award earlier in 2006. Thanks to all who voted for us, we do our utmost to speedily supply quality tackle at the right price and to treat you as we would like to be treated. It is a real bonus for us to receive this ongoing recognition of our efforts.
HERE TO HELP Saltwater Specialists, that's what we do...
Not only do we have our own experience to call on we also get feedback from lots of anglers. Not just from names like Mike Ladle or Henry Gilbey but also from so many of you that have shared your experiences over the years.
Why do Veals Mail Order win so many awards? The answer in a word is - Service
Fast: You bet. Orders received before 10am we normally despatch the same working day.
Stock: We keep LOADS but some suppliers are taking up to four months so we can get caught out. If this happens, we will tell you and take it off the web.
Knowledge: We have over 250 years of fishing and tackle trade experience on tap, which is available when you ring us, and it is US that you speak to.
'AT THE END OF YOUR LINE'
Dave Box: Over 40 years in the trade, caught his first bass spinning in Ireland back in 1969. Hooked on bass ever since, returning to Kerry for 20 consecutive years as well as bassing in Wales, Devon, Cornwall, Dorset etc. Past BASS committee member, Conger Club finalist; fished in saltwater all over the world, boat and beach, always learning, always looking for the latest gear and techniques to improve our catches.
Jansen: Super keen, contributor to Sea Angler, Total and SAN. Local match angler, now specialising in 'big fish' with many specimen shore fish to his credit including tope, plaice, sole plus double figure cod and rays.
Roger: Fishing since he was a lad, he has now fished all over the world. As a previous Tackle Shop owner he brings a wealth of knowledge about fishing gear and all things angling to the team.
Lynn: Has been with VMO for over 10 years, answering the phone and entering your order data. Comes on our VMO boat fishing trips and has double figure ling, rays and conger to her credit.
Karen: Responsible for organising us and ordering. She has been with VMO from the beginning. Has done very well on our boat trips with nice conger, smooth hound, blonde and thornback rays.
Andy: With nearly 40 years saltwater fishing experience his critical expertise is invaluable when evaluating new gear. Past and present holder of Bristol Channel records, keen all round shore, small boat and charter boat angler.
Harry: Youngest member of the team, a successful junior match angler who now fishes from the shore locally, small boat fishing from Salcombe and charter boat fishing whenever he can afford it.
Vicky: Has been with VMO for over 8 years, so has a great all round knowledge of our stock and computer systems. Like all our ladies a fast and efficient order taker.
Paul: Company director and passionate angler since boyhood, concentrating on big fish. He has been in the tackle trade for over 35 years and has an in depth experience of all things fishing.
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