SURVEILLANCE SPECIAL REPORT
Tricks Trade
Proactive approaches, tools and equipment that can increase safety and security in parking environments
and exterior patrols by Anthony V. DiSalvatore
make this critical area safer for guests and mitigatie claims and potential liti- gation.
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VEHICLES One way that security establishes a positive presence is by the use of vehicles and equipment that aid in quick and efficient responses. For example, com- pared to walking, the use of vehicles allows patrol officers to complete their duties up to three times faster, which results in more frequent patrols, ability to respond to emergency situations faster with less physical exertion, and an effect of multiplying the security workforce. This ability of vehicle patrols to act as a workforce multiplier positively impacts the return on investment.
Sport Utility Vehicles
Important factors in choosing a vehicle include a tight turning radius, ability for the driver to have clear and unobstructed views, and comfort. To aid in the recognition of security vehicles, identification numbers should be located on every corner of the vehicle and the rooftop. It is recommended that vehi- cles be logoed and equipped with an overhead light bar, booster cables, fire extinguisher, defibrillator, first-responder bag and a fire extinguisher system designed for engine fires.
ne of the most challenging areas of securing and creating a feel- ing of safety and security in any casino is the parking area. Parking lots and garages are one of the highest areas of exposure to litigation. The following are some suggestions and methods to
Bicycles
Factors to consider in choosing a bicycle include comfort, flexibility for on- or off-road use, and a lightweight and durable frame. Patrol bicycle accessories include water bottle cage, water bottle, bell, multi-folding tool wrench, tire repair kit, lock, kick stand, seat pack storage bag, tail light and a headlight with steady, flashing and random modes.
Golf Carts
Golf carts should be customized, numbered, equipped with overhead lights, and powered by electric, which is environmentally friendly. In addition to being utilized for general patrols, the golf carts can be frequently deployed to transport guests, making them a great customer service tool.
T3 Motion
The T3 Motion three-wheel electric bike (above) has the option of being equipped with an LED light kit, siren and a lithium-ion battery kit. With nine inches of added height, this vehicle creates a command presence and allows an officer to see and be seen, improves sightlines, and promotes interaction with people and situations. The officer is perceived as being approachable while car- rying a greater presence. The added height also has a similar psychological effect on others, like that of mounted patrols, without the care, attention and expense involved with maintaining a horse.
Global Gaming Business • February 2011
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