This page contains a Flash digital edition of a book.
www.SanTanSun.com


City of Chandler Insider


Mayor, Council staff respond Chandler has a variety of ways to share news and


information with residents including print and electronic newsletters, websites and cable TV Channel 11. Of course, communication is a two-way process, and Chandler has several methods and tools residents can use to communicate with city staff as well as the mayor and council.


Two people who are at the center of many of those communications are Susan Moore and Melanie Sala- Friedrichs, management assistants for the mayor and council. For the past four years, both have supported the council’s communication efforts by responding to residents’ questions, researching their issues and working to fi nd resolutions that benefi t everyone. “In many ways, we serve as advocates for the public by making sure their questions or problems are put in the hands of the city staff member who can best respond to the issue,” says Moore, a 22-year veteran with the city. “We also will follow up with staff and the resident to make sure their needs have been served.”


Sala-Friedrichs, who has been with the city six years,


says the most common way for residents to communicate with or reach out to the mayor and city council is through the Contact Chandler form on the home page of the city website at www.chandleraz.gov.


“This may be the easiest way for residents to communicate with the city, because they can use the form to type a message that provides the most


Jan. 22 - Feb. 4, 2011


9


detail about their issue,” Sala-Friedrichs says. “They can also do this through a simple email addressed to MayorAndCouncil@chandleraz.gov.”


She notes the city doesn’t have council districts, so requests don’t have to be addressed to a particular councilmember.


“We treat every request with the importance it deserves, and we use an automated Citizen Request Tracking System to log and track the issues residents share,” she says.


For those who aren’t as comfortable with electronic communications, a phone call is the next best option. Moore’s phone number is 480-782-2242, and Sala- Friedrichs can be reached at 480-782-2243. Walk- in visits to City Hall are also welcome; however, the city recommends calling in advance to schedule an appointment whenever possible.


Submitted photo


KEY COMMUNICATORS: Susan Moore, left, and Melanie Sala-Friedrichs, management assistants to the Mayor and Council.


Sala-Friedrichs and Moore hope that more residents will take advantage of the online Contact Chandler form in 2011.


“We want to know about the issues that are important


to our residents, and if there are problems in their neighborhood we want to address them before they escalate,” Moore says. “Of course, we also love to receive compliments about our staff, our facilities and the good things happening in the community!”


Information provided by the City of Chandler Communications and Public Affairs Department.


CURRENT MORTGAGE RATES


30 yr fixed: 4.5% (APR of 4.64) 20 yr fixed: 4.375% (APR of 4.42) 15 yr fixed: 3.875% (APR of 3.96) 10 yr fixed: 3.75% (APR of 3.81)


No Money Out of Pocket • FreeApplication • Consolidate Debts No Charge forAppraisal ($400 Savings) • LowerMonthly Payments • Cash Back REFINANCE SPECIAL


50% Off Closing Costs PURCHASE SPECIAL


100% Off Closing Costs**


V.I.P. Mortgage, Inc. 480.570.5691


Call Anytime, IncludingWeekends NMLS # 203016


* Certain restrictions apply ** with Preferred Realtor


*Rates Subject to Change BKBR# 0115710 and NMLS# 145502 V.I.P.Mortgage, Inc.does Business in AccordanceWith Federal Fair Lending Laws


NoClosingCost Loans that are Available*


Ask about our Dr. Sam Dominick


Dental Care for the Entire Family Brand New State-of-the-Art Dental Offi ce Digital X-rays HD DirecTV in Every Treatment Room


Please contact us for our teeth whitening special!


Ask about our Senior Discount


Friendly Caring Staff V.A.M.C. Residency Trained 15 Years Experience Emergencies Welcome


Now welcoming new patients! Please call to schedule your appointment


480-883-0222


290 W. Chandler Heights Rd., Suite #3 Chandler, AZ 85248 (Conveniently located across from the Post Offi ce)


mosaicdentistryaz.com


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76