2011 will be a challenging time for Shopping Centre Managers as the VAT increase and April’s planned austerity measures reduce disposable income.
So, is it time for some Clean Thinking?
Dougland Support Services: the Shopping Centre Cleaning specialist has launched a new service model that reduces cleaning costs in line with fluctuations in shopper footfall.
“Clean Thinking” is about understanding the value we can add to our clients. Better quality cleaning at a lower price is obvious. However, it is sadly missed by some cleaning companies as they strive to keep shareholders, stakeholders, and their clients happy.
Every Shopping Centre has its own unique challenges so, we create a Centre of Excellence within each location that focuses on delivering Customer Service Excellence, value for money, staff training and development and building long term relationships with all the people we meet on the contract development journey.
Also it has been widely reported that TFM solutions in Retail are seen as a failure due to their complex nature. Independent Single Service Specialists like Dougland offer a more dynamic and focussed solution.
You could describe it as Clean Thinking!
Barrie Richards Managing Director
If you would like to experience some
clean thinking call Jade Merrett on 01489 574234 or email:
info@dougland.co.uk
www.dougland.co.uk
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