Helpful banking in Somerset


As our summer break becomes a distant memory our attention turns to our customers’ seasonal trading requirements and laying the foundations for a strong start to 2011.


We are all working in times of unprecedented government measures coupled with a fragile economic recovery which, understandably, leads to uncertainty. At NatWest we endeavour to help our customers navigate through this difficult period and grasp the opportunities that will lie ahead. You may have seen our recent media advertising around ‘Helpful Banking’, but what does that really mean for businesses in Somerset?


At NatWest it means a team of local business bank Managers plus a specialist agricultural team with local support staff. By delivering on our national SME Customer Charter we give clarity on our pricing structures backed up by our price promise around overdraft interest rates. We provide support to our customers not only via face to face meetings but


backed up by an extensive array of business improvement tools that can all be accessed via natwest.com/support.


These facilities include access to business Webinars where business experts, such as Dragons Den’s Deborah Meaden, explore ways to get more out of your business, Online Business Reviews to assess the health of your business, develop strategy and help you manage cash flow and risk. There is access to Business Planning software and Economic updates prepared by our Chief Economist, all free of charge.


I ask all our customers to use this facility and even if you don’t bank with NatWest at the moment have a look at what we have on offer. If you would like to know more about Business Banking at NatWest please contact me on andy.flint@natwest.com or your local Relationship Manager.


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