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TRANSPORT Company news tmWare and Portable


Solutions for Industry team up


P


ortable Solutions for Industry Ltd (PSI) and tmWare have formed a new partnership in order to offer customers a one-stop shop for end-to-end transport/warehouse


managment systems and portable hardware devices, together with ongoing maintenance and support. With many years of industry experience between the two companies, this new partnership provides a cost-effective and seamless service to customers. Another benefit is that all after-sales support is UK-based.


PSI’s managing director Andy Cray said of the new partnership: “This relationship with tmWare is a good example of how we can connect seamlessly with partners and their operations. Our maintenance and support solution and service offering dovetails perfectly with tmWare’s own excellent software offerings and provides the ideal one-stop shop for tmWare customers. We can provide any level of support and offer any level of involvement tmWare requires on


a project-by-project basis. I believe that, with this type of seamless relationship the sum is much greater than the parts.”


One such company already benefiting from this partnership is SW Group Logistics. A long- standing customer of tmWare’s Warehouse & Transport Management Systems, SW Group Logistics recently placed an order for 40 new Sky M3 portable, rugged PDS, RFID handheld mobile computers featuring integrated barcode scanning, bluetooth and camera. Shaun Coughlin, tmWare’s managing director, comments that one of the many key benefits of the M3 for SW Group Logistics is the way it enables its drivers to send and capture data and provide live tracking status updates to its customers.


Andy Cray: “Our maintenance and support solution and service offering dovetails perfectly with tmWare’s own excellent software offerings and provides the ideal one-stop shop for tmWare customers.”


Very competitive


Gary Causer, IT/commercial manager at SW Group Logistics, explained the background behind the company’s decision to source the Sky M3s. “We had looked into the purchase of mobile devices a few times previously but had been reluctant to go ahead with the investment due to the high unit cost and cost of ongoing maintenance support. With the introduction of the Sky M3 we are able to benefit a device that is rugged, lightweight and with all the functionality we require to introduce real-time POD signature data capture. And the cost of the unit and support contract is very competitive when compared to other devices with the same functionality.”


Causer added that the introducton of these devices is crucial to ongoing customer support and visibility of consignments. “Customers will be able to see the >>


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MANUFACTURING &LOGISTICS


IT October 2010 www.logisticsit.com


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