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G2E Conference Program


G2E 2010 offers four days of education focused on “The New Casino—Maximizing Efficiency for Today’s World.” The Monday sessions for the iGaming Congress at G2E, the Security & Surveillance Institute at G2E, G2E Leadership Academy and the Advanced Gaming Institute are purchased separately from the G2E Three-Day Conference Program or can be purchased together with the G2E All-Access Pass. For more information on these fees and a complete description of these sessions and the speakers, visit the G2E website (www.globalgamingexpo.com). This schedule is tentative and subject to change.


AdvancedGaming Institute Monday, November 15


9:00 a.m. - 11:15 a.m N115Player Profiling & Behavior: Understanding Your Players N116RD&E:How Important Are Amenities? N117Getting Engaged:Using Social Media to Build Loyal Relationships With Your Customers


11:30 a.m.–12:30 p.m.


N110Conference Luncheon featuring Paul Steelman, CEO, Steelman Partners and 2010 Sarno AwardRecipient


12:45 p.m.–2:45 p.m.


N115 Cross Over Analysis: Evaluating the Non-gaming vs. the Gaming Customer N116And They Will Come:Casino Resorts As Tourist Attractions N117Getting Engaged:Using Social Media to Build Loyal Relationships With Your Customers


Capstone Session—New! 3:00 p.m.–5:00 p.m.


N115 The Next Generation: Marketing To All Ages


Security & Surveillance


Institute 9:00 a.m.–10:00 a.m


N119 Defense vs. Plaintiff: Security & Surveillance Litigation N120 Security Management: Use-of-Force Issues and Litigation


10:15 a.m.–11:15 a.m.


N119Situational Management: Interoperability of Technology & Security Decision-Making N120Casino Cryptology: Identifying Hidden Communication at Table Games


22 | G2E Preview 2010 11:30 a.m.–12:30 p.m.


N110 Conference Update Luncheon featur- ing Paul Steelman, President & Founder, Steelman Partners


12:45 p.m.–1:45 p.m.


N119 Guest Protection: Best Security Practices For Protecting People N120 Surveillance Data Mining; Understanding and Using Available Data


2:00 p.m.–3:00 p.m.


N119 Internet Threat: Players Club, Comps and Marketing Frauds N120 The 6/60 Report: Six Recent Scams in Sixty Minutes


3:15 p.m.–4:15 p.m.


N119 Tip Off to the Rip Off: Proactively Protecting Your Count Room N120 The Perfect Crime: Short-Changing Customers


iGaming Congress 8:45 a.m.–10:00 a.m N102 Internet Gambling: Here & Now


10:15 a.m.–11:15 a.m.


N102 Charting the Course: Legalization of Internet Gaming in the U.S.


11:30 a.m.–12:30 p.m. N110 Conference Update Luncheon featur- ing Paul Steelman, President & Founder, Steelman Partners


12:45 p.m.–1:45 p.m.


N107 Payment Processing: Challenges Facing Legal Operations N108 Focus on the Player:Who is the Online Gambler?


2:00 p.m.–3:00 p.m. N107Virtual to Reality:Taking a Land-Based


Poker Operation Online N108Online Player Protection:Challenges and Opportunities


3:15 p.m.–4:15 p.m.


N102 Big Business:The Potential for Online Casino Operations


G2E Three-Day Conference


Tuesday, November 16


9:15 a.m.–10:15 a.m. N113 Built This City: Project City Center Case Study N111 Vendor Ventures: Compliance Issues for Manufacturers and Distributors N203NCRG at G2E: Internet Gambling and Responsible Gaming:What the Research Shows N109 The Boutique Bank: How Smaller Companies Can Make a Big Impact N110 Cost Benefit Analysis: Using Technology to Boost Bottom Line N103 Latin America: Emerging Giant or Risky Bet? N117Metric System: Evaluating Your Human Resources N107 Branded Games: Do They Make a Difference? N108 Case Study: Implementation of Mobile Gambling at Las Vegas Properties N115 Land Into Trust: A Carcieri Legislative Fix N112 Social Media 101:The Basics For Gaming N119 Entertainment 101: Buying Smart In The New Economy N114 Cheating Craps: Protecting The Fast Paced Gaming Table N120 Best of Baccarat: Asia and Beyond


11:45 a.m.–12:45 p.m.


N113 Casino Design in Indian Country: Expansion, Renovation and Reinvention N111 Casino Operators, Regulators and Suppliers: Working Together for Progress N203 NCRG at G2E: Raising Awareness:


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