AIPP • WHA T DOES THIS BADGE MEAN?
What does this badge mean?
The AIPP logo doesn’t mean you can switch off and forget about thorough research of your own. Here we explain what membership means, what the AIPP can do for you and importantly, what we don’t do
T
he AIPP member badge is a sign that a company has been vetted and approved, and that they have voluntarily agreed to follow and
be bound by our industry code of conduct (see pages 30-31 to read the full code). By using AIPP members when buying overseas, you have reassurance that the company must act professionally and recourse to the AIPP if problems occur. The badge of membership is a reminder to you, the consumer, that a company must follow professional standards, and act with honesty, integrity and transparency.
So what exactly do we do, and where does our jurisdiction end?
We vet and approve companies for membership AIPP has qualifi cation requirements based on professional experience and track record. To be admitted into membership, a company must either be able to demonstrate a 3-year trading history in the international property industry, or, that the person (or one of the people) running the company has suffi cient previous experience. We seek references in all cases to verify previous experience.
What we don’t do: Buying from an AIPP member does not mean you can simply close your eyes and hand over your money. You have a responsibility to inform and protect yourself when buying overseas, just as you would in the UK. In all cases follow the advice in this guide to help ensure that the buying process goes smoothly, and that the purchase you are making is right for you.
We require members to be trained and licenced, where applicable All members have signed up to take part in industry training, and in those countries where specifi c licences are required in order to fulfi l their role, members confi rm that they have these in place.
What we don’t do: AIPP does not provide licence verifi cation; we recommend that as part of your own due diligence you ensure that if certain licences are required these are in place.
We provide a forum for the resolution of disputes As part of their commitment under AIPP’s code of conduct, our agent and developer members agree to resolve any disputes that may arise via AIPP’s dispute resolution procedure, should the consumer so wish. This procedure provides for the referral of any dispute that may arise to legally binding arbitration. This is a quicker and cheaper form of recourse that pursuing a civil dispute through international courts.
What we don’t do: AIPP membership does not provide any ‘guarantee’ as to the services or products provided by a member, and AIPP doesn’t have a compensation scheme. If you fi nd yourself in dispute with an AIPP member as a result of any agreement or contract made with them, this can be referred to our dispute resolution scheme or alternatively recourse should be sought via the appropriate legal channels.
6 AIPP CONSUMER GUIDE
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