setting new benchmarks for the international property sector. And what could be more reassuring than knowing you are dealing with a company that has shown itself to put its clients fi rst and go that extra mile? The AIPP Awards 2010 were made free
to enter, encouraging all agent and developer members to put their businesses under the microscope and see how they compare with other companies in the same sector. We wanted to create an awards programme that everyone could enter – popular, accessible and a genuine refl ection of the best in the market. For the judging criteria we put ourselves in the position of you, the international property buyer, posing the crucial question: “What exactly should I look for in an agent or developer to reassure me they will deliver?”
Entrants are judged on the due diligence processes they employ in advance of selling a new development, as well as how transparent they are in their marketing. We look at successful delivery on promised service levels and identify companies that do for their clients exactly what they say they will.
Ombudsman for Estate Agents and Chair of the independent judging panel, Christopher Hamer said: “In my view awards like this contribute to higher standards of business operation and most importantly, customer care.” The AIPP Award winners 2010 were announced in March in front of an industry and consumer audience at A Place in the Sun Live! at London, Earls Court.
Congratulations to all our award winners, 2010.
“The judges were
impressed by the high quality of many of the entries and it was encouraging to see that members are taking to heart the ethos of the AIPP and delivering high levels of customer care and service.”
AIPP Board Member and 2010 Awards Judge, Sue Ash
Best Developer, The Americas Grup Immobiliari Natal Brasil Grup Immobiliari Natal Brasil
Most Transparent Marketing Campaign Halcion Homes
Halcion Homes
Best Developer, Newcomer Kapital International In estment Kapital International Investment
Most Outstanding Example of Customer Service Rivermead Global Property
Rivermead Global Property
Best Staff Training Property Frontiers Property Frontiers
AIPP CONSUMER GUIDE 29
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