Communication Studies and Electrical Engineering & Computer Science at Northwestern University. She is also the graduate director of the new Technology and Social Behavior joint PhD in Com- munication and Computer Science. She holds courtesy appointments in Learning Sciences, Linguistics, and Psychology. Cassell previously held a tenured asso-
ciate professor appointment at the MIT Media Lab where she directed the Gesture and Narrative Language Research Group. Cassell won the Edgerton prize at MIT
in 2001, was the recipient of the AT&T Research Chair at Northwestern in 2006, and in 2008 was awarded the Anita Borg Institute Women of Vision award for Leadership (her acclaimed acceptance speech can be viewed here). In between, her work has been awarded a number of best paper prizes, and has received vari- ous other kinds of accolades. She holds a master’s degree in Litera-
ture from the Université de Besançon (France), a master’s degree in Linguistics from the University of Edinburgh (Scot- land), and a double Ph.D. from the Uni- versity of Chicago, in Psychology and in Linguistics. Cassell’s research interests originated
in the study of human-human conversa- tion and storytelling. Progressively she became interested in allowing computa- tional systems to participate in these ac- tivities. This new technological focus led her to deconstruct the linguistic elements of conversation and storytelling in such a way as to embody machines with conver- sational, social and narrative intelligence so that they could interact with humans in human-like ways. Increasingly, however, her research has come to address the im- pact and benefits of technologies such as these on learning and communication. In particular, Cassell is credited with developing the Embodied Conversational
skills. She has also employed linguistic and psychological analyses to look at the effects of online conversation on the self-esteem, self-efficacy, and sense of community among a particu- larly diverse group of young people. The goal of Cas- sell’s research is to develop technolo- gies that evoke the most human and humane of our capabilities, and to study their effects on our evolving world. Cassell’s research address- ing real issues in different types of learning and edu- cation make her a leader and a woman of vision.
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Agent (ECA), a virtual human capable of interacting with humans using both lan- guage and nonverbal behavior. More re- cently Cassell has investigated the role that the ECA can play in children’s lives, as a Story Listening System (SLS): peer support for learning language and literacy skills. And Cassell has also employed lin- guistic and psychological analyses to look at the effects of online conversation among a particularly diverse group of young people on their self-esteem, self- efficacy, and sense of community. Once machines have human-like capa-
bilities, can they be used to evoke the best communicative skills that humans are ca- pable of, the richest learning? This is the goal of Cassell’s research: to develop technologies that evoke from humans the most human and humane of our capabili- ties, and to study their effects on our evolving world.
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