Cover Photo:
Maxwell & Williams, page 30.
September 2010 Welcome to the issue!
As I’m sure you all know, ecommerce is one of the fastest growing sectors worldwide. Brands such as ASOS, Amazon,
Ebay, and
Play.com have led the way and are names now at the heart of our retail industry. Soon shoppers on Amazon will even be able to buy fruit and veg along with their books and DVDs as part of its new grocery service! That the internet is fast becoming an essential tool to daily business is never more true than of retailers. To help save you time (that oh-so valuable commodity that is so hard to find!) this issue sees
EDITORIAL: Editor: Naomi Davis
naomi.davis@onecoms.co.uk
PRODUCTION: Graphic Designer: Kerri Cuthbert
kerri.cuthbert@
onecoms.co.uk
SALES: Sales Team Leader: Donna Jenkins
donna@onecoms.co.uk Online Edition: Karli Edmondson
karli.edmondson@onecoms.co.uk Advertising Sales: Carrie McAllen
carrie.mcallen@
onecoms.co.uk Yearbook Sales: Nuria MacDonald
nuria.macdonald@
onecoms.co.uk
ADMINISTRATION: Accounts: Carole Todd
carole.todd@
onecoms.co.uk Reception: Joanne Cluer
jo@onecoms.co.uk
the first of our new Website Spotlight feature, which looks at some of the best sites in the industry: see from page 18. Amazon is one of a number of retailers expanding by launching new services or formats. I posed the question of how new formats should be approached in this issue’s Question Time; see the responses from page 8.
For those of you that stock sportswear and active fashion ranges, we offer a sneak peek at the trends for 2011/12, meaning you can start planning your ranges in plenty of time. With concern for the environment heightening,
reducing waste is essential to maintaining consumer loyalty as well as keeping your profits
FROM THE EDITOR 4 The latest news and dates for your diary.
INDUSTRY NEWS 6 Happenings within the retail industry.
where they should be. For this issue’s Last Word, Helen Slaven from Torex offers advice on cutting down clothes waste down to size. As you delve into preparing for the start of the festive season (Selfridges is already well under way – see page 4) I wish you success for the coming months. Keeping shoppers excited and entertained is key at Christmas; I would love to hear your plans - email me at
naomi.davis@onecoms.co.uk
Naomi Davis, Editor
11 PRODUCT INNOVATIONS The essential collection.
18WEBSITE SPOTLIGHT A selection of finds on the worldwide web.
26TRENDS: SPORTSWEAR What will be hot for 2011/12.
RETAIL SOLUTIONS 7 Ideas for smoother operation.
QUESTION TIME 8 Can smaller format stores work for you?
Published by onecoms, a trading division of Media One Communications Ltd. Geneva House, Park Road, Peterborough, PE1 2UX. Telephone 01733 756555.
www.onecoms.co.uk Copyright 2010, all rights reserved. No part of this publication may be reproduced in any way without written permission from the publisher. All views and opinions expressed are not necessarily those of the publisher.
30 EXCLUSIVELY HOUSEWARES A review of the top brands at the show.
34THE LAST WORD
Helen Slaven, vice president of Retail at Torex, looks at why and how retailers need to cut down clothes waste.
Department Store Buyer 3
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