Administr Ative MANAGER’S COLUMN I
watched the National Football League draw
General Manager Norman Rich
nrich@themac.com Executive Assistant Sara Baker
sbaker@themac.com
Chief Financial Officer/AGM Tim Arbogast
tarbogast@themac.com Project Specialist Julie Yocom
jyocom@themac.com Security Manager Dennis Wright
dwright@themac.com
Controller John Foley
jfoley@themac.com
Athletic Director Edward Stoner
estoner@themac.com Assistant Athletic Director Pete Greer
pgreer@themac.com
Aquatics Manager Reid Macdonald
rmacdonald@themac.com Fitness Manager Darrell Duvauchelle
dduvauchelle@themac.com Gymnastics Manager Meg Doxtator
mdoxtator@themac.com Junior Sports Manager Dan Baggett
dbaggett@themac.com Outdoor Manager Chad Failla
cfailla@themac.com Squash Manager Khalid Mir
kmir@themac.com
Tennis Manager Wayne Pickard
wpickard@themac.com
Communications Director Michole Jensen
mjensen@themac.com
Electronic Communications Manager Charlie Levenson
clevenson@themac.com
Food & Beverage Director Cameron McMurry
cmcmurry@themac.com Executive Chef Philippe Boulot
pboulot@themac.com Executive Sous Chef Jim Cox
jcox@themac.com
Private Dining Manager Alice Nafziger
anafziger@themac.com
Human Resources Director Alison Beppler
abeppler@themac.com
Member Services Director Linda Ornelas
lornelas@themac.com Child Care Manager Dawna Yntema
dyntema@themac.com
Guest Services Manager Christine Natonek
cnatonek@themac.com
The -M-Porium Manager Tonya Mitchell
tmitchell@themac.com Member Events Manager Lori Martin
lmartin@themac.com
Member Services Manager Dave Hanna
dhanna@themac.com
Operations Director Mark Ellington
mellington@themac.com Physical Plant Manager Dwayne Brantley Purchasing Manager Barry Kaufman
bkaufman@themac.com
www.theMAC.com
its annual draft of future players back in April. Most of the athletes selected were about to complete their college years (some leave early) and begin their profes- sional careers. These athletes are beginning to live their dreams, and work their hardest as
Norm Rich GenerAl mAnAGer they begin to achieve greatness.
This is a climb that is not easily achieved; when these athletes hit one plateau, a bigger one is directly in front of them. More challenges lie ahead during their entire career. Many of these athletes entered their preferred occupations at the entry level; some reap huge rewards professionally by playing great games. Injury, ego and pride can get in the way but positive attitudes can overcome the most difficult challenges. However, many fail in their attempt at professional sports. At MAC, our competitive sport teams are
quite similar. Players need to earn a place on the team; they compete against other gifted athletes from other teams and work extremely hard on their skills to achieve higher degrees of greatness every day. Other members desire to compete
recreationally to acquire skills and play just for the fun of it. Many advance to a higher calling through their hard work but many play for the sake of playing. Some move on to compete in high school, earn scholarships to play in college, a few walk on the field or court and even fewer earn the opportunity to play professionally. I think often of a comment made several years ago by one of my son Max’s basket- ball coaches. Coach told his athletes that everyone on this team dreams of playing in the NBA, and everyone they compete against shares that same dream. He said one in 10,000 has that dream come true. He encouraged his athletes to study hard in order to play well. He checked grades weekly and ensured his athletes could compete on the court and academically off the court. This brings to mind the importance of having a game plan as well as a backup
plan. Set goals and work hard to achieve them but have the ability to go in a different direction should you not be able to live your dreams. This is not only true in sports; it is true in everyday life. Everyday challenges or nearly impossible feats can be achieved with a positive attitude. The Trail Blazers were certainly living their dream after the first four games of round one of the playoffs. No injury seemed to be too much and they kept playing with positive attitudes and advanced deeper toward the next round. It was unpredictable how far they would go; it was remarkable how far they came.
Membership survey
From late August until mid September, the club undertakes one of its biggest tasks, something it does once every five years: We survey the membership to see where the club has been and where the members want us to go. How well have we served our members and what do they see as those important milestones to achieve in the future? President Phil Juckeland appointed an
ad hoc survey committee, headed by Grant Yoshihara, that has met many times to determine what questions to ask to get the best feedback. Ferreira and Company, who constructed and analyzed our last survey in 2005, will conduct the survey and provide feedback that we will share with members in October. Ray Ferreira, who surveys hundreds of clubs, came to Portland in June and held focus groups with several dozen members of diverse backgrounds, the survey committee and the board to better under- stand our issues and how to best construct our survey.
The survey may be found online
Thursday, Aug. 26 through Friday, Sept. 17. Members wishing to fill out the survey the old fashioned way will have the opportunity to request one and mail it back for tabula- tion during those same dates. I ask that you take the time to fill out this survey, as your feedback is invaluable as we move forward. In 2005 we had a 63 percent response rate (which was outstanding) and look to improve participation this year. Let me thank you in advance for your participation. Please spread the word, as we need to communicate to the entire membership of this upcoming survey. WM
JULY 2010 | The Wınged M | 7
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