Contents July 2010 22 Regulars
4 Chairman's column 6 Member Benefit 7 News
14 International Trade 27 From the Front Bench 32 QiCM Awards 34 HR matters 36 People 38 Education News 40 Branch Diary 42 Institute News 44 Appointments 46 Credit Conundrum 47 Business Directory
Features
12 Cheque-ing out? With the end of the humble cheque now (almost) a certainty, Mike Hutchinson of Bacs argues the case for automated payments.
16 The trouble with Germans Even as a confirmed Euro-sceptic, Peter Banyard takes no pleasure from the plight of those struggling in the Eurozone.
CREDITmanagement 26 24
18 Banks back Prompt Payment Code with sponsorship The ICM's Prompt Payment Code has again been given the backing of three major high street banks with sponsorship.
20 Step back in time By replicating business situations, different methods, strategies and ideas can be tried out to review different outcomes. Mike Newman investigates.
21 Defending the indefensible Not everyone thinks that factoring’s poor reputation is ill-deserved. Malcolm Elders MICM says that the system can be open to abuse.
22 View from the Sea Front David Andrews looks back with fond memories of an unknown politician called Vince Cable and Which? Money's report on the top 10 most useless fi nancial products.
24 Seeing the wood for the trees In the fi rst of a new series of interviews with senior executives of industry associations and their
Journal of the Institute of Credit Management
Managing Editor Sean Feast Assistant Editor & Designer Joanne Brown 01780 722910 Advertising Rob Beddington 07960 720119 Printers Warners (Midlands) Plc Publisher ICM, The Water Mill, Station Road, South Luffenham, Oakham, Leicestershire LE15 8NB Telephone: 01780 722910 Fax: 01780 721271 E-mail:
editorial@icm.org.uk ICM Website:
www.icm.org.uk CMM:
www.creditmanagement.org.uk
Empowering the credit profession
2010 subscriptions UK: £55 per annum Overseas: £75 per annum Single copies: £6.50
CREDITmanagement – available online
You'll fi nd it at
www.icm.org.uk. Just log on to the Members' area, and click on the tab labelled "Credit Management online".
Reproduction in whole or part is forbidden without specific permission. Opinions expressed in this magazine do not, unless stated, reflect those of the Council of the Institute of Credit Management. The Editor reserves the right to abbreviate letters if necessary. The Institute is registered as a charity. The mark ‘Credit Management’ is a registered trade mark of the Institute of Credit Management.
ISSN 0265-2099 26
attitudes to credit, Sean Feast caught up with John White, Chief Executive of the Timber Trade Federation.
26 Adminstration and Trust Accounts Nicholas Briggs looks at a case of an undelivered yacht and a breach of trust.
28 Country Watch In association with Creditsafe.
29 Keeping pace with customer demands Alex Simmons looks at how a piece of technology derived from its credit management department, helped outsourcing company HML face the challenge of servicing hundreds of thousands of mortgage accounts in an increasingly demanding market.
30 Regional Roadshow report Alex Simmons reports on the ICM's latest event held at Knowsley Hall.
35 Comment In association with Atradius.
Audit Bureau of Circulations
July 2008-June 2009: Average net circulation 8791
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