Health & Care Management June

Contents June 2010

● Cover photograph: South West SHA chief executive Sir Ian Carruthers speaking at the IHM Annual Conference 2009

MEMBERS

We welcome articles from members. We receive article submissions and although we cannot include all of them, member submissions and requests are given priority. Share best practice and knowledge from your organisation with other IHM members. Please contact Phil Slinger at IHM head office to discuss an article. Email p.slinger@ihm.org.uk or telephone 020 7593 0456. If you have recently moved position, we can publish your good news in the magazine. Email pressoffice@ihm.org.uk

Please remember to keep your contact details up to date with the IHM. You can tell us of any change by email, phone, fax or letter: Membership Department Institute of Healthcare Management 18-21 Morley Street London SE1 7QZ Telephone: 020 7593 0461 Fax: 020 7620 1040 Email: membership@ihm.org.uk

HEALTH & CARE MANAGEMENT June 2010

Publisher: IHM Health & Care Management is the official IHM members’ magazine We will publish 10 issues in 2010

Editor: Phil Slinger email: p.slinger@ihm.org.uk Editorial production: Wheal Associates

The views expressed in this publication are not necessary those of the publisher, any of its employees, agents or advisory panel members. While the aforementioned parties have taken every care with regard to the accuracy of all the editorial and advertisement material, they cannot be held responsible for any errors or omissions contained therein.

COPYRIGHT: IHM

The contents of this publication are copyright. We encourage members to distribute all or part of this publication, but all rights are reserved and no part of this publication can be reproduced, stored in a retrieval system or transmitted in any form or by any means for commercial gain without the written permission of IHM.

EDITORIAL OPPORTUNITIES

In an environment where our members need to plan and deliver more and better services for less, we are always searching for concepts, products and services to inform our members about. All contributions will be considered.

ADVERTISING OPPORTUNITIES Advertisers and contributors trust the IHM because they know we deliver readers who are the key decision makers and influencers in the four UK health systems. Our independent, not-for-profit status guarantees we offer the best value for money advertising rates in the sector and any surplus funds generated are re-invested into our core work. Contact: Phil Slinger, tel: 020 7593 0456, email: p.slinger@ihm.org.uk for full details

INSTITUTE OF HEALTHCARE MANAGEMENT

18-21 Morley Street, London SE1 7QZ

IHM enquiries tel: 020 7620 1030; fax: 020 7620 1040 web: www.ihm.org.uk email: enquiries@ihm.org.uk

In this month’s issue of Health & Care Management

NEWS 2-4 Election focus

New health secretary Andrew Lansley’s plans for the service. Plus the key new faces and a full policy run-down

5 IHM conference spotlight Plans take shape for the key event of managers’ year

6 Technical development Wales opens institute for hi-tech solutions to service issues

7 Social media NHS Salford tracks Facebook and twitter use across PCTs

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25 Cover story: IHM Fellows Conference Three pages of highlights and photographs from this year’s inaugural fellows gathering

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PRACTICE MANAGERS 9 Sector round-up

10 GP strategy Royal College of Physicians’ call to action in new report

IN FOCUS

11 Northern Ireland Regional round-up of policy news

12 Wales

The principality has made a strong start on sustainability

14 Scotland

Why the country is playing catch-up on telehealth

FEATURES

16 Dementia Negative effect of hospital admission on dementia sufferers

20 17 Mergers

Tips on the leadership qualities needed during reconfiguration

18 End of life care Liverpool PCT’s care register breakthrough

20 Human resources New systems are making the staff bank system more efficient

22 Surgical strategy Experts reveal the value of enhanced recovery pathways

24 End of life care

New guidance on care from the General Medical Council

INFORMATION CENTRE

25 Eight pages of conference highlights, e-learning updates – including the new IHM website – and the latest people moves

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