VAR Special project report

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Cybertill – for a good cause

The past year or so has seen strong growth in the charity retail sector for Cybertill. This has led the company to develop a Gift Aid module to allow charity retailers to claim Gift Aid on donated goods. “This typically allows the charities to claim an additional 28 pence on every £1 they make through selling donated goods,” explained Cybertill’s Ian Tomlinson.

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Arguably the time spent on paperwork often outweighed the benefit of claiming Gift Aid, such was the time involved.”

– Ian Tomlinson, Cybertill.

The project started with orders from British Red Cross, 320 stores and PDSA 181 stores as well as other high street charities and hospices. Tomlinson pointed out that, with the odd exception, prior to implementing the automated gift-aid solution these charities were not reclaiming Gift Aid.

“Where they were it was through a paper- based system, which entailed a huge amount of paperwork both in store and at head office,” he said. “And none of this was automated so if the same donor visited the same charity store the following day all the paperwork would need completing again. In addition to this, arguably the time spent on paperwork often outweighed the benefit of claiming Gift Aid such was the time involved. Those not even claiming Gift Aid they were omitting a huge potential revenue stream for their charity; although one factor that all charities were very mindful of at all times was ensuring any system they had in place adhered with HMRC’s stringent guidelines.”

Fit for business

Tomlinson said there were several reasons why Cybertill developed and recommended the Gift Aid solution for charities. “It would automate the process for reclaiming Gift Aid at point of sale and at head office, saving time – and this in turn would help generate more valuable funds for the charities,” he said. “First, Cybertill had the Gift Aid solution thoroughly interrogated by a national accountancy company to make

Ian Tomlinson: “The solution would automate the process for reclaiming Gift Aid at point of sale and at head office, saving time – and this in turn would help generate more valuable funds for the charities.”

sure it is fit for business in addition to having regular contact with the HMRC. When deploying the system Cybertill worked closely with its reseller partner ScanSource and each charity to ensure all installations were delivered on time and met with the clients’ specific demands.” Training was delivered directly by Cybertill to the charities. On some projects it was through the ‘train the trainer’ approach while for others it was delivered through a classroom approach of group learning. >>

Strong growth in the charity retail sector has led Cybertill to develop a Gift Aid module to allow charity retailers to claim Gift Aid on donated goods. This typically allows the charities to claim an additional 28 pence on every £1 they make through selling donated goods.

10 IT RESELLER – MAY 2010

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