to assist those who suffer some kind of disability or another. Although
emanate from children and young persons. There are some who are
as physically capable as themselves. My daily wanderings take me into
of shop keepers and store managers are conscious of the need for customers who are disabled to be able to negotiate the isles and shop interiors etc and cater for such facilities accordingly such as installing
to trap the unwary. Apart from it being against the law for there to be unnecessary and avoidable
are unfortunately
people who wish to go out and about to do their shopping.
can negotiate the various isles and displays without any risk. If there
to enable my access to various parts of the store or shop. Most shopkeepers and shop assistants are always only too willing to help or assist those with disabilities as they wander around their shops and
shop recently in a leafy Wirral suburb. What I was to encounter here
manners and offered no assistance to me whatsoever.
The two doors of the shop are situate at the top and almost at the
holding open but released which then closed as I was about to try and negotiate the step. I found it a hard struggle to force the right hand door open as I tried to get my casters up the step to enter the shop. The proprietor stood inside facing me talking and was fully aware of my struggle but offered no assistance. I eventually managed to enter the shop with little room to spare as the left hand door was closed. On entering the premises I found that goods displayed on their shelves were so near to the entrance that I knocked some of the goods from them as I tried to negotiate the narrow isle to approach the counter. I
“Don’t tell me, tell the Manager” indicating the man who had failed to assist my entry who was engaged in conversation nearby. I pointed out to the manager that entering his shop and negotiating the narrow
Don’t tell me, take it up with the landlord’! I
embarrassed and offended by his arrogant attitude. When I asked
having to remove an empty milk crate that was blocking my way. Yet
towards a disabled person was undoubtedly a blatant contravention of the Disability Discrimination Act (DDA).
Due to such offensive behaviour it was open to me to report him
occasion knowing how hard as it is with corner shops having to
just down the road) and I did not want to jeopardise the jobs of his
perilous obstacles placed in their way once inside this particular shop
either. It is surely a good job managers like this man are (hopefully) in
The ‘Swasie’ Column
B
©
Devoid of consideration for the disabled...a PREMIER example at ‘Mr Nasty’s Superstore’
by Swasie Turner MBE
10
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