automatic
point of
data capture
sale
St Gemma’s charity
shops go techno
BUSINESS WIN
with Maxatec
EPOS system
pecialist IT provider software is
S
Maxatec has announced designed so that
that St Gemma’s Hospice’s it is simple for
charity shops has selected volunteers to
its Point of Sale (POS) understand, and
solution, which includes EPOS at the same time,
terminals, barcode scanners, cash the system is
drawers, thermal receipt printers and sophisticated
chip ‘n’ pin terminals all running enough to
Maxatec’s CHARiot EPOS software interact with the demands of
which has been created specifically multiple management and back office as well as branch managers and
for the charity retail market. The functions. Vicki Burnett, fundraising shop staff to help define their needs
software’s Gift Aid Module was a manager (trading) at St Gemma’s, and evaluate the technology options.
key driver for the investment of this explained: “Before we implemented Before the system went live, St Gemma’s
technology installation. GAoDG this new technology solution, we just set up a pilot installation so that staff
(Gift Aid on Donated Goods) allows had normal mechanical tills in our and the working group had the time
charities to reclaim the tax on sold shops. However, with the onset of Gift to learn how to use it as well as get
donated goods as long as they can Aid we were forced to look at what used to it before it was rolled out
provide an audit trail, and they have technology was available to allow us across the branches.
the permission of the donor. to effectively take advantage of this
legislation. Done right we knew that Burnett added. “The evaluation
our investment would pay us back process took about a year and a half
Education role many fold as we recoup the Gift Aid from specifying to going live. We
St Gemma's is a provider of specialist tax on our transactions.” anticipate that by next year it will
palliative care and also plays a key provide us with increased profit and
role in educating both healthcare an ongoing income stream we can
professionals and the general public Long heritage count on. We are able to work
on the issues around hospice care. Andrea Percival, managing director smarter as we can access in depth
To raise money for the organisation, of Maxatec, said: “We have a long management information and the two-
it has 18 charity shops located across heritage in providing POS systems for way communication via email has
Leeds, which sell everything from the Charity market. This sector has simplified our petty cash payments
second hand books, clothes, games very specific challenges and we work and stock reservations and admin.
and bric-a-brac to some new goods, closely with the charities to design a We hope the software we are investing
plus the hospice gift shop which sells solution that suits their unique needs. in will develop and grow.” Maxatec’s
purely bought in goods. St Gemma’s knew what they wanted to CHARiot EPOS software is a
achieve and we devised a solution that configurable structure providing
Maxatec’s hardware and CHARiot EPOS matched their requirements, timeline an integrated and powerful EPOS
software is specifically simplified for and budget.” St Gemma’s started by solution for management information,
the needs of a charity shop environment. setting up a working party which transaction processing and reporting
The user-friendly graphical interface included management from head office to improve retail operations.a71
36 IT RESELLER – MARCH 2010
www.itrportal.com
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