Special report Cloud Computing
will change in the future. Additionally, a
company isn’t going to put everything in the
Cloud – for example, I believe very few
organisations will put their business-critical
differentiating information in the Cloud – so the
question they ask is ‘how do we integrate what
we have in the Cloud with what we have on
our own servers?’
Ron E Brown, CSC
There is a
gap between
perception
and reality
around the to have done very well in the early days of usually fewer security concerns attached. But
public Cloud. SaaS-based delivery is CRM where you put correspondingly those sorts of security issues
I personally your entire customer base and everything you I have outlined mean that there is quite a lot
believe the level know about a customer and its purchasing of interest for many organisations in actually
of security is a history in the Cloud. Then you have e-mail building internal Clouds rather than going to
lot better than servers in the Cloud – Hotmail, Gmail etc. – an external provider.
many think it is. containing your personal information. This
Some of the practice has been going on for years and few Raghavan Subramanian, Infosys
technologies people have had an issue; then you get to Many countries have legal requirements in
available – such as virtual computing which finance or accounting and everyone starts to place to keep data from leaving their shores.
Amazon offers and the secure data connection have these massive concerns. Maybe it’s So in the case of a global Cloud provider who
that Google offers – actually provide very because of some of the big corporate scandals is handling a company’s data across multiple
good security. And there are providers out of the past few years, together with this new data centres, you could potentially have a
there that offer users the opportunity to extend renewed focus on governance and risk and non-compliance situation. Most companies are
the firewall from their private enterprise legal compliance. But to me, your accounting used to storing their data in their own data
virtually around their slice of the public Cloud. ledgers shouldn’t be of such a concern in the centre, as so it is solely owned and accessed
So the Cloud can be very secure indeed. Cloud compared to those other things. by them. But with a public Cloud you don’t
However, there are lots of regulatory compliance necessarily know on which particular server
issues that prevent people from leveraging the Steve Strutt, IBM your virtual machine is running. It’s like living
public Cloud, whether it’s secure or not. For Security issues such as confidentiality and in an apartment and not knowing who your
example, if legal compliance means you are legal compliance are concerns for many neighbour is.
not allowed to keep your data out of the UK organisations, especially in the context of data
for whatever reason, then the public Cloud is that needs to be audited. So in the case of Steve Farr, Microsoft Dynamics
closed off to you. financial data where the legal offices of the In terms of security I think we are yet to read
company are legally responsible for it to exist, about any major adverse scandals. I don’t
James Norwood, Epicor there is a lot of caution about moving this type think it’s unimaginable that this will happen,
Security as a concern – certainly from what of data to the Cloud. Historically, when this and I think that, as software vendors, we have
we’ve heard over the past 18 months or so – type of data has been stored in-house they to consider that some people may try to make
has started to become less of a major barrier could own and manage the risk themselves, something like that happen – or that it may
to why people will or will not use Cloud-based whereas by moving to an external provider simply happen by mistake. In those terms
technology. And at the same time if you it’s a different relationship. Therefore many anybody who is looking at a Cloud platform to
consider your own data centres, they’re only companies are not yet ready to move this type hold commercially or personally sensitive data
as secure as you make them. And in terms of of data to the Cloud. But in the case of other needs to prepare those systems in a rather
confidentiality concerns around certain types types of data, where there are less concerns different way. It is not simply a case of taking
of data in the Cloud, business for the past 20 about compliance, confidentiality or commercial an application you had before, hosting it and
years have been using ADP Payroll as a Cloud advantage, then we’re seeing a lot of customers providing access because the nature of the
service and putting their entire company’s starting to move in that direction. So there is a access is very different. OK, even if you store
employee base and remuneration details up lot of take-up of things such as email services data on your own servers you have to ensure
on the Cloud. And the applications that seem and collaboration services where there are sensitive data is secure. However, when you >>
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