VOICE
Success story
technology
Foods needed a solution that
offered a rapid return on
investment, increased pick
accuracy and minimised
disruption to the warehouse.
“When the opportunity arose to
replace our existing data capture
terminals with state of the art
technology, we opted for a Voice-
directed solution from BEC, as it
offered increases in efficiency
over our existing barcode system
as well as greater pick accuracy,”
explained Gerry Moynihan,
Shamrock Foods’ IT manager.
Having previously designed and
implemented the data capture
system already in use; Shamrock
Foods selected BEC as the eSmart:datacapture Voice has of stock and the task cannot be tough warehouse environment.
preferred supplier of seamless the capability of to use completed, a simple phrase will Combined with BEC’s modular
integration into Movex ERP synthesised speech to issue pick trigger automatic stock counts eSmart:datacapture design, the
(Lawson M3). lists via the headset. In response and replenishments from bulk Voice terminals work in parallel
to the spoken commands, the storage. This reduces delays with the various handheld and
Accurate, real-time reporting pickers use microphones to and helps further operational vehicle mounted devices being
confirm their location, quantity efficiency at the Shamrock used in other areas of the
The eSmart:datacapture Voice and the item picked, saving time Foods’ warehouse. warehouse. “BEC provided a
solution implemented by BEC and money and improving high-quality, competitively priced
uses Vocollect Talkman T5 accuracy. BEC’s software Minimal training Voice solution that incorporated
Voice terminals and headsets. communicates transaction data requirements into our existing system,”
Lightweight and wearable, the immediately across a wireless Moynihan continued. “By
Voice computers enable users to network, directly to Shamrock The eSmart:datacapture Voice mimicking the transaction
keep their hands and eyes-free Foods’ ERP system. The picked system is a subset of BEC’s used on our handheld
eSmart: software family and computers, the new Voice
“
therefore works seamlessly system has ensured our pickers
A key function of the device is that when there is alongside the handheld terminals can effectively use the Voice
a shortage of stock and the task cannot be completed,
used on site. Running on BEC’S terminals with minimal training.”
eSmart:datacapture RDT (Radio
a simple phrase will trigger automatic stock counts and
Data Terminal) module, Psion He concluded: “We needed
replenishments from bulk storage.”
Teklogix’s 7535 handheld an upgrade that would cause
2
terminals are used for goods in, minimal disruption to our
stock move and packing operations,” explained Moynihan.
as they complete their tasks. The items are instantly validated activities. The 7535 terminals “We knew the Voice system
pickers are no longer encumbered against the current pick list, offer bright colour touch would be implemented efficiently
by having to check a paper pick resulting in the high degree of screens, robust wireless and that we would continue to
sheet or data terminal screen, so pick accuracy Voice technology communications and a high benefit from BEC’s excellent
their efficiency has improved. promises. This real-time level of ruggedness fit for the after sales support.” circlesolid
“Using speech to complete pick communication capability was
transactions and having the data particularly important for
verified against Movex in real time Shamrock Foods because of BEC at a glance
has given us accurate, real-time the way product is dynamically BEC (Systems Integration) is a specialist provider of
reporting on performance and allocated in this time-critical
Automated Data Capture (ADC) solutions for the supply
stock levels for over 19000 pallet environment. Short picks are
chain. With access to a range of the latest data collection
technologies including Voice-directed warehouse picking,
spaces,” explained Moynihan. identified immediately and
machine vision inspection, wireless data capture and RFID,
“BEC’s Voice system has proven replenishment action can be BEC advises, designs and delivers solutions that integrate
ideal for our fast-moving pick taken to ensure orders are
seamlessly into host ERP & WMS systems. Working in the
environment. We have improved dispatched fully complete. A
food & beverage, transport & logistics and manufacturing &
engineering industries, BEC’s supply chain solutions improve
productivity and accuracy, which key function of the device is
productivity, efficiency and profitability.
has readily justified our investment”. that when there is a shortage
www.logisticsit.com
MANUFACTURING
March 2010 &LOGISTICSIT
29
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