Express Transmissions, Stockton, CA
Making it Work
Express
Transmissions,
Stockton, CA
O
ver the past several years Jauregui did when they opened Express
we’ve focused on what par- Transmissions. And by their second
ticular activities successful year of operation, Mario and Maria
shops are doing, now we’re looking broke through $1 million in sales, with
for the “how”, and in order to do that profit margins over 20%!
we’ve decided to go to some of the Those are good numbers for a
successful shops from our study and shop that’s been operating for a decade
see what they do firsthand. These shop or more in a strong market. In a new
visits are unlike anything we have ever venture it’s almost unheard of. So how repair. A U.T.I. graduate, Mario started
done before. We spend several days at did these two newcomers manage to out as an R&R tech fresh out of school.
the locations digging deep into the core buck conventional wisdom, and turn He soon went into business for himself,
of these operations to uncover what is the transmission repair community of and, 12 years after graduating, he sold
truly working and why. We interview Stockton on its ear? Turns out, they his business and retired from transmis-
customers, employees and even the discovered What’s Working. sion repair.
surrounding competition. We do a com- He then moved on to real estate,
plete analysis of the financials and talk About Mario buying and selling homes all across the
to the owners about their philosophies, Mario Juaregui is actually no country.
goals and vision of their shops. novice when it comes to transmission But as the economy began to sour,
If there is a secret to their success-
es, we’re going to find it together.
Are you ready to uncover the
secrets to success in the transmission
business today? Then let’s go!
Our first stop was Stockton,
California and Express Transmissions.
It’s no great secret that things are
tough out there. Unemployment rates
are up and incomes are down.
Of course, some areas have been
hit harder than others. According to
Forbes Magazine, Stockton, CA was
“The Most Miserable City in the US”
for 2008, based on several factors
including home foreclosures and unem-
ployment. Detroit edged out Stockton
for 2009, but Stockton’s still a strong
second.
With that in mind, why would
anyone have considered opening a new
transmission shop in Stockton in 2008?
Yet that’s exactly what Mario and Maria
44 GEARS March 2010
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