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MARKETING
Secrets for Small Biz Success
SCORE, COUNSELORS of Facebook fan page. Start a blog Secure all variations on your
America’s Small Business and comment on other blogs. company’s domain name. Use
Owners, offers 10 tips for small Take this opportunity to com- online forms to encourage in-
business success in 2010: municate with customers about teraction. Add a shopping cart
1) Grow your customer your business. Go viral. to sell your products, not just
base. Understand your cus- 3) Surround yourself with promote the brand.
tomer demographics and why experts. Get feedback from ad- 5) Free up time to sharp-
they buy your products and visors you trust. Entrepreneurs en your focus. Organize for
services. Win clients over with count on SCORE for free and success. Set a time each week
new and diversifi ed products. confi dential business mentor- to handle routine tasks. Use
Offer multiple price points, and ing. Use a mentor to test ideas, a PDA to keep track of phone
create packages or customiz- map a sales plan and focus on numbers, dates, appointments
able plans which give your success. Ask SCORE for advice and meetings.
customers greater freedom by clicking on http://www.score. 6) Create experience
and fl exibility. org/ask_score2.html. events to draw in customers.
2) Expand low budget mar- 4) Add ecommerce through Host special events like dem-
keting. Promote your business a website. Your business needs onstrations, trunk shows and
for free on Twitter, and set up a a website to stay competitive.
continued on page 83
82 March 2010 Visit Online at INDEPENDENTRETAILER.COM
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