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resort manaGement sales software shared ownership serviCes telemarketinG
Trading Places International
SPI Inc.
23807 Aliso Creek Rd #100
2600 SW 3rd Ave 5th Fl
Capital Reserve Consultants, LLC
RCI
Laguna Niguel, CA 92677 USA
Miami, FL 33129 USA EXPEDITE! Direct Mail & Fulfillment
4604 49th St N St216
Ph 1: 305-858-9505 FAX: 305-858-2882
7 Sylvan Way
Phone 1: 800-365-1048 949-448-5150
3770 Dunlap St N
St Petersburg, FL 33709 USA
Email:
info@spiinc.com Parsippany, NJ 07054 USA
Arden Hills, MN 55112 USA
Ph 1: 727-329-8463 Ph 2: 941-448-0978
FAX: 949-448-5141
Website:
www.spiinc.com Phone 1: (866)913-2370
Ph 1: 800-328-5680 Ph 2: 651-486-0252
FAX: (503)336-4672
Email:
info@tradingplaces.com
Contact: Matthew Brosious, Karl Lange
Website:
www.rciaffiliates.com
FAX: 651-486-0424
Email:
larry@capitalreserveconsultants.com
Website:
www.tradingplaces.com
Specialty: Systems Products International Inc.
Contact: Gordon Gurnik
Website:
www.capitalreserveconsultants.com
Contact: Marcus Wood
(SPI) was founded in 1978 in Miami, Florida
Website:
www.expedite-dmf.com
Specialty: The largest vacation exchange
Contact: Larry Vanderhoof
Specialty: You have a CHOICE in
to address the specific software needs of the
Contact: Skip Klohn or Joe Klohn
Specialty: Capital Reserve Consultants, LLC
Vacation Services companies! Trading vacation ownership or timeshare industry.
network in the world
Specialty: Lead generation through quali-
serves the resort development/vacation own-
Places International, highly-respected Over the years, SPI has continually refined its
RCI has been at the forefront of the
fied cost per tours, day drives, and mini-
ership industry world-wide and is a leading for over 35 years, is your professional
“best in class” timeshare software products. vacation ownership industry since 1974
vacs programs. A leader in the resort
provider of the following services: resort management partner, offering
shared ownership serviCes
when, it introduced the concept of vaca-
marketing industry since 1982, Expedite
• Reserve Studies
the highest level of service for owners, tion ownership exchange. By providing
is a full-service printing, direct mail and
• Capital Improvement Funding Projections
boards of directors, and developers!
the critical component of flexibility, RCI
• Property Condition Assessment Reports
fulfillment company who provides total
Expect only the best for all your finan-
• Preventive Maintenance Plans
helped transform the vacation owner-
resort marketing solutions including:
cial, operations, marketing, customer
• Asset Inventories & Quantity Surveys
ship experience for resorts and own-
• Qualified cost per tours
service, rental, legal, and board support
• Bar-Coding Services
Dial An Exchange, LLC
ers alike. It did so again in 2000, when
• Day Drives
programs and services.
CRC offers a service-driven business model
7250 N 16TH ST STE 402
it launched the RCI Points® program, • Mini-vacs
which allows our clients to tailor CRC’s
-Worry free management services
Phoenix, AZ 85020 USA
the world’s first points-based exchange • In/Out-Bound Telemarketing
services to suit the specific needs of each cli-
-High ethical standards Ph1: (800)468-1799 Ph2: (602)516-7682
system. • Custom Direct Mail Programs
ent. Whether you operate a small, medium-
-Owner advocates FAX: (602)674-2645
Today, RCI is the global leader in vaca- • Confirmations
sized or very large resort property CRC is
-Board support/training Email:
Fermin.C@daelive.com
prepared to work with your organization to
-No add-on fees
Website:
www.daelive.com
tion exchange with the largest timeshare • Targeted Mailing Lists
match your needs with the appropriate level
-Association compliance
Specialty: Simple, no fuss exchange service exchange network in the world. RCI • Premium Incentives
of service and to provide customized report And, enhance your offerings… look for-
with a priority on personal service for the
continues to offer flexibility in exchange, • Total Resort Marketing Services – All
formats based on the needs of the client ward to easy and affordable exchanges,
consumer. We offer members and business
as well as other leisure-related prod- Under One Roof!
CRC’s goal is to build long-term client accredited travel and cruise services,
partners:
ucts and services. Our affiliated resort
Whether you the need the services of
relationships in the interest of providing
and proven success in condo rentals –to
•A free membership option
portfolio consists of more than 4,500
our state-of-the-art call center or want
cost-effective, value-oriented services to our
high-demand locations, with NO mem-
•A Gold Advantage membership option
clients. The company’s client list includes
•24 hour access to live worldwide inventory
properties in almost 100 countries.
us to develop, design, print and mail a
bership fees!
many prominent real estate development
•Prepaid exchange voucher programs Additionally, through RCI Weeks, our
winning direct mail campaign, Expedite
companies, large-scale homeowner associa-
resort real estate
•Prepaid bonus week voucher programs
traditional week-for-week exchange
has the resort marketing tools to gener-
tions, universities, and investment property
•Revenue share programs
system, and RCI Points®, the indus-
ate leads and increase your VPGs.
owners.
•A Brandable exchange platform that can be
try’s first global points-based exchange
CRC’s onsite assessment team is available for
used as a
Ragatz Associates system, RCI provides flexible vacation
assignments throughout the world; subject to
compliment to any internal exchange pro-
767 Willamette Street options to more than 3.8 million RCI
advance notice requirements and is typically
gram
able to respond to requests for service from
Eugene, OR 97401 USA
subscribing members and their families.
North American and Caribbean clients in 30
Phone 1: 858-759-4422
Reliability
days or less. For more information about
Email:
Fred.schuster@ragatzassociates.com
One of our greatest strengths is build-
Marketing Decisions Inc.
CRC please contact company representative
Website:
www.ragatzassociates.com
ing strong, mutually beneficial alliances
774 Mays Boulevard, Suite 9
Larry Vanderhoof in our Florida office.
Contact: Fred Schuster
with our clients. RCI has relationships
Incline Village, NV 89451 USA
Specialty: SPECIALTY:
Interval International
Ph 1: 775-831-9732 FAX: 775-831-5208
Ragatz Associates’ Resort & Hotel
6262 Sunset Dr Miami, FL 33143 USA with world-renowned brands and lead-
Email:
dwagner@marketingdecisionsinc.com
Liberte` Resort Management Group
Showcase is the only online real estate
Phone 1: 800-622-1861
ing independent resort developers
Website:
www.marketingdecisionsinc.com
10681 Gulf Blvd. Ste 207
Website:
www.ResortDeveloper.com
advertising service dedicated solely to
– many of which are recognized with
Treasure Island, FL 33706 USA
Contact: David C. Gilbert
Contact: David M. Wagner
serving the Resort Industry. Because
the highest quality designations annu-
Ph 1: 800-542-3648 Ph 2: 727-360-2006
Specialty: Interval International is a pioneer
Specialty: •Outbound and Inbound
Showcase is viewed by resort and/or
ally. Additionally, these relationships are
FAX: 727-360-1085
and innovator that has served the vacation Telemarketing, Day Drives, Mini
long-standing, with a retention rate of
Email:
LiberteCEO@TampaBay.rr.com
hotel owners, developers and investors,
ownership market for more than 33 years.
Vacations, Direct Mail Tours and
Website:
www.LiberteManagement.com
including more than 7,000 past attend-
Interval’s clients include many of the world’s
97 percent among exchange affiliates.
Internet Marketing.
Contact: Dennis DiTinno, CEO, Broker,
ees of the Annual Ragatz Fractional foremost hospitality brands and leading inde- We are committed to helping our affili-
• Day Tours and Mini-Vacation Tours
CAM
Interest Conference, it will be the pre- pendent resort developers.
ates enhance their sales and profits, and
Specialty: If your resort is in the construc-
mier marketplace for buyers and sellers The company provides services to develop-
using Outbound Telemarketing or
in bringing value and flexibility to our
tion stages or is completed and in full swing
of resort projects. Sellers get more tar-
ers of all shared ownership product types,
Inbound Direct Mail Clients on a Per
end consumers.
the importance of maintaining the physical geted, high-quality prospects and Buyers
including traditional timesharing, fractional
Tour Cost.
appearance, the financial strength, trained who have confidence in the Ragatz
resorts, private residence clubs, and condo-
Customer Service
• 60 Combined years of Resort
staffing and customer service for the life of Associates’ brand will want to visit this
hotels, and is a resource for access to exper-
RCI brings a level of knowledge, expe-
Marketing experience from our staff.
the resort shouldn‘t you turn to a resort
site first, when looking for a resort
tise in every phase of the complex develop-
rience and global resources to every
• MDI custom tailors high quality out-
management company that has the creden-
property. The Showcase utilizes sophis-
ment process. Interval’s management team is developer relationship. We are commit-
bound campaigns for day tour clients
tials, experience and same commitment
ticated marketing tools, including Search
among the most experienced in the business
ted to being a full-service, single source
as your Board of Directors? Professional
and takes a collaborative approach to build-
using qualified incentives to produce the
Engine Optimization (SEO), Social Media
growth partner for your needs through-
Resort Management is considered the Life
ing long-term client relationships.
most effective results.
and Social Networking, Direct Mail/E-
Long Gate Keeper for Resorts and Vacation
Interval operates an unparalleled exchange
out the entire lifecycle of your project.
• Cost effective, successful premiums
homes.
Mail, Telemarketing, Advertising and
network of quality resorts, with more than
In addition, our dedicated staff is known
and vacation certificates are available
Contact Liberte Management today for a free
Exhibition Attendance to promote traf-
2,400 properties located in over 75 coun-
for their skills, integrity and passion.
as well as lead lists and opt-in internet
quote from our menu of services designed to
fic. Contact Fred Schuster at 858-759-
tries. Global Member-Services Centers pro- Our associates don’t just know our busi-
leads.
fit your individual Resorts unique needs.
4422;
vide personal assistance to approximately 2
ness, but know our clients’ businesses,
•Interactive Website for Manifest,
Members of ; ARDA 1993, CAI 1989,
Fred.schuster@ragatzassociates.com million households. Members also can make
and can help find unique and innovative
Results, Projections, Disputes and
PPM 1993, FVRMA 2001
sales and marketinG
resort exchanges and related travel arrange-
ways to add value to any project or
ments online at
IntervalWorld.com.
Accounting of Weekly Tours. www.mdi-
ResortCom International, LLC
Interval works closely with its strategic part-
operation.
promoteresorts.com
United States and International
ners to track and report market trends and
Innovation
Headquarters
development issues. As a result, the company
With decades of history and expertise,
404 Camino del Rio South, 4th Fl
is able to offer its clients a variety of tools to we’re continually working to stay ahead
San Diego, CA 92108 USA
complement sales activities, including market-
of the industry and lead the way for
Ph 1: 619-683-2470 FAX: 619-683-2077
ing programs and high-impact point-of-sale
our clients. Our legacy of innovation
Email:
djaloma@resortcom.com
Vacation Ownership Calculator
materials, along with ongoing operations
rests on making may “firsts” happen
Website:
www.resortcom.com
6 Planter Row
support.
Contact: Debbie Jaloma
Hilton Head Island, SC 29928 USA
Interval Resort & Financial Services (IRFS),
– we were the first to launch weeks
Perfekt Marketing
Subhead: San Diego • Fort Lauderdale
Phone 1: 843*385-9836 and Meridian Financial Services, subsidiaries
exchange, the first to offer global points
3015 S 48th St, Tempe, AZ 85282 USA
Specialty: ResortCom International LLC.
Email:
bpphillips@yahoo.com of Interval, provide a full range of resources
exchange, the first to implement a global
Phone 1: 602-453-3333 ext 4502
(Formerly Resort Communications and Website:
www.vacationownershipcalculator.com
to aid developers in program creation, back- high-end luxury exchange, and the first
FAX: 602-453-3337
International Resort Management): Contact: Bryan Phillips
office management, software support, collec-
to create a dramatically unique and easy
Email:
tkelly@perfektmarketing.com
A history of expertise, integrity, and reli- Motto: A SIMPLE SOLUTION TO
tions, and more.
online search tool – RCI’s Enhanced
ability. Spectacular customer service and
RAISE YOUR VPG!
Interval formed a strategic alliance with
Contact: Tom Kelly
high performance standards. Proud to offer
Specialty: The Vacation Ownership
Preferred Hotel Group, Inc. to establish
Search. Our latest innovation – RCI TV
Specialty: Day drives and Minivacs for
resort financial and operations services, along
Calculator is the timeshare industry’s 1st
Preferred Residences™ — a hospitality
– is a new online TV network designed
Vacation Clubs and Timeshare Resorts.
with marketing and administrative services in
ever handheld calculator. This calculator
branded exchange and membership program
to educate, entertain and engage our
Direct mail, Inbound or Outbound tele-
the vacation ownership and resort industry.
for luxury fractional resorts, private resi- members and consumers around the
performs all standard real estate func-
marketing, Radio and even T.V. Take
Call us for: Loan Servicing, Maintenance Fee
dence clubs, and condominium- style hotels.
world. At the heart of this unique new
control of your VPG today. All calls
Billing, Portfolio Management, Collections,
tions, as well as determining your clients
Through Preferred Residences, independent
network will be the Resort Network
recorded for quality assurance. We are
Resort Operations, Resort Management,
Future Vacation Cost with inflation!!
developers become part of a global network,
Showcase, which provides affiliates with
Club and HOA Management, Reservations,
Our calculator is less expensive than
while retaining the identity of their resorts.
not a broker. Our dynamic staff pro-
Member Services, Hotel Marketing, Rental
traditional real estate calculators, and
Owners at Preferred Residences’ resorts
the opportunity to present their resort duces 40k Day Drives annually, all gen-
Programs, Advertising and Public Relations
has specific functions for the timeshare
enjoy a rich menu of benefits and services,
to millions of consumers – another valu- erated in house. Call today and see how
and Resort Marketing Programs.
industry!!! Order Online For Your Sales designed to appeal to a sophisticated lifestyle.
able tool from RCI to help drive resort quick your business can grow beyond
Staff Now!! occupancy and sales velocity. your expectations.
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