“Working with QA
Dell – Windows Server 2008 certification
exceeded all my
expectations – they are
an innovative partner
with leading-edge
Dell is a multinational technology company that develops, manufactures, sells, and supports personal
delivery skills, who have
computers and other computer-related products. It is well-known for its ‘direct to consumer’ sales model.
worked incredibly hard
to ensure the whole
training programme,
both for the individuals
The challenge Stage 1: MCTS training for all 25 Architects, allowing
involved and for the
With the introduction of Microsoft’s Windows Server 2008 and them to all become certified as:
impact it has had on the
Hyper-V technology, Dell needed to skill and certify its EMEA
MCTS in Windows Server 2008 Active Directory
wider business, has
team of Senior Solution Architects.
been a complete
MCTS in Windows Server 2008 Network Infrastructure, Configuration
success.”
Working within its Global Infrastructure and Consulting Services
MCTS in Windows Server 2008 Applications Infrastructure
Division, this senior team would ultimately lead the architecture
Terry Storey
and implementation of Dell’s key customer deployments in these Stage 2: MCITP training for 15 Senior Architects
Senior Solution Architect
technologies. As a result, they needed training at a very early
Three MOC courses delivered as an accelerated 5-day course – leading
Dell
stage, prior to the release of the products to market.
to 15 delegates from Stage 1 being certified in MCITP in Windows
Central to Dell’s customer proposition and offering around
Server 2008 Enterprise Administration
Windows Server 2008 solutions, was to have a credible team of
Stage 3: Hyper-V training for 25 Senior Architects
leading Architects who at a base level would all become certified
to Microsoft Certified Technology Specialist (MCTS) level and
Tailored delivery of MOC course materials combined with Dell IP
Hyper-V materials and solutions
then a second senior team of Architects who would become
(MCITP) Windows Server 2008 Enterprise Administrator Certified. Stage 4: System Center Virtual Machine Manager
Dell
www.dell.com/uk
The solution
training for 25 Senior Architects
QA worked closely with both Dell and Microsoft to develop a
Certification in MCTS System Center Virtual Machine Manager 2008
unique training programme. Key to the programme was The success of the training programme was not just simply
combining best-practice knowledge transfer with certification. training and certifying these key individuals – it was the scalability
26
As the consultants were based around EMEA and could not of the programme and how it gave Dell the platform it needed to
easily return as a group into a classroom or local exam testing have a team of skilled, certified professionals who could go and
centre, QA designed the programme to provide flexible solutions: win and deliver customer deployments on Windows Server 2008
Speed to market: the programme delivered training content on leading
and aligned technologies – including System Center Enterprise
edge Windows Server 2008 beta Microsoft Official Curriculum (MOC)
Suite, Vista and Exchange Server 2007.
materials before they were generally released
The benefits
The training combined MOC content tailored with Dell’s own material QA achieved a 100% pass rate for all delegates taking their
particularly around Dell’s Windows Server 2008 Active Directory and
MCTS Windows Server 2008 exams and the MCITP exam in
Virtualisation solutions
Windows Server 2008 Server Administration.
Inclusion of Dell ‘Best Practice’: in addition to Dell’s own technology IP,
the training also covered content on how Dell would sell and position
their ‘Best Practice’ solutions
‘Just in time’ Certification – mobile exam classrooms were set up so
2009 LEARNING SOLUTIONS
Impact
that candidates could became certified at the end of each course from PARTNER OF THE YEAR
the variety of locations around Europe
WINNER
The training content focused on the accelerated delivery of the
following Windows Server 2008 MOC courses and certifications
via a four-stage delivery programme:
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