CM Dec'09 64+4pp 14/12/09 16:20 Page 18
Contract Cleaning
Cleaning up the north
Spotless as the driven snow
London Midland operates train
to LCC in August 2009 and will services through the heart of
be operated from its new England from London to
Warrington offices. Birmingham to Liverpool. It
“During the tender process manages 149 stations and
LCC impressed us with its operates over 1,200 services a
openness and bid transparency,” day. In Depth Managed
says Clive Bartlam, project Services has been working
director for Argent, development with the company since the
asset managers,“along with its franchise began operating in Rickie Briscoe, Mwavita Aminah,
approach to monitoring November 2007. Neneh Fatouba and Michael
standards and practices to London Midland holds Lloyd for raising the standard of
ensure continual improvement regular ‘Meet the Manager’ cleanliness and improving the
of service delivery.” events so passengers can let appearance of Snow Hill.
Looking forward to a long- them know where “What makes this award an
LCC Support Services has term relationship with LCC, improvements need to be even greater achievement is
started a new cleaning contract Desmond Hill, accounts director made. As a result of feedback, it that it is the first time London
at Piccadilly Place, adjacent to for Carillion says,“I have been asked In Depth to commence a Midland has presented this
Piccadilly Station in Manchester impressed with the commitment deep cleaning programme at honour to anyone who wasn’t
– a vibrant landmark city shown by LCC in delivering railway stations focusing on one of their own staff,” says
development, managed by mobilisation. It has reinforced Snow Hill in Birmingham. Tony Beamish, regional network
Carillion. my opinion that we have found In Depth cleaning operatives director.
The contract for the cleaning a company that we can work set to work with award-winning “They have made an
of the common parts of the with in a true partnership.” results. Each month London amazing difference to the
development consists of five For further information about Midland presents Bronze station and we are all very
spectacular buildings totalling LCC please contact Bob Vincent Awards to acknowledge top grateful to them,” says Simon
657,000ft
2
of demised office, at LCC Support Services. performance and James, station manager.
retail and residential
42711 or cleaning-matters.co.uk/enquiry
achievements. An award was
42773 or cleaning-matters.co.uk/enquiry
accommodation. It was awarded
Tel: 01277 268899
presented to In Depth cleaners
Tel: 01925 642968
No problems with performance
CheckMate 9 from Business faults can be recorded for any
Performance is a complete room/unit from a dictionary
system for defining and holding hundreds of items in
continuously monitoring many groups –
the quality of cleaning electrical, glass,
and maintenance security, safety
operations. Handheld etc.
computers and a A digital photo
structured approach of the fault can be
incorporate taken and stored
checklists and fault with details.
recording. “I find it a very
Keeping Cambridge colleges clean
CheckMate 9 is positive and
simple to use and useful tool,” says Cambridge and Peterborough customer service and delivery.
comes pre- user Katy based company CCL Supplies The company currently delivers
configured for Sliwinska, fm at has recently secured a contract to over 20 colleges and
Building Cleaning the URENCO with Sidney Sussex College in numerous university
Inspections and Fault Capenhurst site. Cambridge to supply all its departments.
Recording. However, “It provides a housekeeping products. Owen Moon, MD, says he
every part of the clear monitoring Following a rigorous tender firmly believes that continual
system can be changed to suit and inspection system to process, CCL Supplies is investment in the business,
requirements. the client as well as the cleaners. delighted to have retained the even during difficult times,
Inspection Lists: Each area or The reporting element has contract, having held it for ensures CCL Supplies remains a
item of equipment can be enabled us to demonstrate a some years. The college was leading provider of cleaning
checked against a specific clear improvement in the keen to ensure ‘best value’, so and hygiene products in
checklist. Failures and non- cleaning standards as the CCL Supplies is pleased it has Cambridgeshire.
conformities can be identified monthly failures are reduced.” been confirmed as offering
42709 or cleaning-matters.co.uk/enquiry
and selected from a pick list.
42704 or cleaning-matters.co.uk/enquiry
value for money and first-class
Tel: 01223 520575
Fault Recording: Up to eight Tel: 01793 701000
18
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