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Contract Cleaning
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Flying high after awards
Initial Air Services with Manchester Airport was the winner of the Best Cleaned
Premises – Transport Sector at the Golden Service Awards 2009
robotic and battery-powered cleaning equipment and
environmentally friendly cleaning materials.
In recent years, as a result of the extension and development of
new facilities, traffic has increased substantially, both on the ground
and in the air. With over 100 airlines now offering direct flights to over
210 destinations worldwide, the cleaning service needs to support a
smooth operation that adapts to daily and seasonal fluctuations in
throughput.
Battling building work
In particular, the past 14 months has seen Manchester Airport
undergo a major refurbishment and development programme in
both Terminal 1 and Terminal 2, so Initial Air Services has had to
adapt to constantly changing requirements to ensure standards have
been maintained and improved during this period.
“The major refurbishment and development programme has
required Initial Air Services to coordinate and adjust their cleaning
regime on a daily basis,“ states Fahie.
“They’ve had to deal with the impact of having numerous builders
on site and still maintain standards of cleanliness and appearance at
an acceptable level for our customers.
“This demonstrates the level of challenges regularly faced and I
commend Initial Air Services’ ability to adapt to our constantly
changing requirements.”
nitial Air Services has been working in partnership with
I
Manchester Airport for the past 23 years providing an extensive
One man’s farewell to recycling
range of cleaning services to meet the diverse needs of the airport
environment. The company has developed a dynamic solution Initial Air Service’s John Kay has of waste is recycled each year.
focusing on cleanliness, safety and security that contributes to the earned a well-deserved rest Increasing waste segregation at
overall experience of 22 million passengers that fly to and from the after collecting over a thousand source requires the co-
airport each year. tonnes of paper for recycling at operation of all of the 19,000
“Initial Air Services has held the contract since 1986 and has grown Manchester Airport – staff and 20 million passengers.
to be a highly dependable and trusted supplier of cleaning services equivalent to 17,000 trees. “We are committed to
to Manchester Airport,” says Jon Fahie, head of terminals facilities at During a fifteen-year career at supporting Manchester
Manchester Airport, commenting on the relationship between the the airport he has helped Airport’s drive to minimise
two companies. recycle the weight of two waste, so we would like to
aircraft loads of waste and is thank John for his efforts,” says
Clean coverage now looking forward to his Freda Smith, general manager
The support provided by Initial Air Services covers an extensive range retirement. at Initial Air Services.
of internal and external cleaning services to the terminal buildings, "I was quite shocked when
office blocks, multi storey and surface car parks and outlying areas. they told me how much I'd
It also includes toilet and washroom services, recycling and waste managed to recycle,” says Kay.
management, airside FOD removal and air bridge bin emptying and “The airport is like a small town
roadway winterisation. The company also provides ad hoc services so you can imagine how much
such as baggage handling and furniture removals when required. material needs to be recycled
“Initial Air Services consistently demonstrate their commitment to but even one person can make
innovation to deliver business benefits. As technology has been a massive difference.”
developed in cleaning methods, machinery, labour and work control, The airport is working closely
it has been trialled on site and implemented, where appropriate, to with operational partners to
the mutual benefit of both parties and our customers,” explains Fahie. reduce the amount of waste
The operation utilises industry best practise, innovation and landfilled by increasing
techniques to meet the precise needs of Manchester Airport and recycling, with a target of 50% 42819 or cleaning-matters.co.uk/enquiry
achieve ongoing improvement. This has resulted in the development by 2015. Currently, over 1500t
Tel: 0800 077 8963
and introduction of bespoke computerised inspection systems,
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