VOICE
technology
“The overwhelming majority of our workers are
not native English-speakers, but they have
adapted to Voxware 3 without any major
problems; our productivity is up while errors and
wasted time are down.”
– Sue Stammers, Somerfield.
optimised and dedicated to Quick Facts
Voice applications, and they are
fully ruggedised for continual use Objective:
in chilled areas such as the Boost productivity and accuracy
Huntingdon facility. in fresh products distribution.
Cost-efficient and excellent Details:
service Voxware 3 Pick-by-Line
application.
“At the end of the day, it’s all Chilled DC chamber.
<< workers are not native relayed back to Infor as they occur. about providing a cost-efficient 4 locations, 400+ workers.
English-speakers, but they have Workers are directed to place yet excellent service to our loyal LXE HX1 terminal.
adapted to Voxware 3 without products into specific locations, customers, who have grown
any major problems; our and all tasks are managed and accustomed to finding the high Results:
productivity is up while errors verified through Voxware’s Voice quality products they need, when 99.97 per cent pick
and wasted time are down.” recognition software. they need them, in any of our accuracy.
stores,” says Hubbard. “Our plan Over 8 per cent increase
Pick assignments are downloaded Somerfield uses LXE HX1 to leverage Voxware software in productivity.
from the Infor WMS in real time, terminals for the Pick-by-Line has paid off, and we couldn’t On track for fast ROI. circlesolid
and individual pick results are operation. These terminals are be happier.”
Corporate
Voxware
Over the past 10 years, Voxware has deployed Voice-based deployments and dramatically decreases the costs involved
warehousing solutions in more than 400 locations across in making voice system changes when compared to
the US, UK, Canada, Mexico and Europe with over 120 proprietary vendor controlled voice solutions.
customers and 30,000+ users.
Markets served
Voxware’s voice-based logistics solutions have evolved from Voxware’s solutions are implemented across diverse
traditional custom voice solutions to modern, scalable industries such as Food & Grocery, Retail, Publishing,
solutions. Voxware is very familiar with the requirements of Apparel and Automotive.
Profile
small, medium and large, multi-facility voice deployments
and knows how to deliver open, standards-based voice Customers served
solutions effectively and efficiently to best suit their Global: The US, Canada, Mexico, Europe and Asia.
customer’s particular needs.
Solutions offered
With Voxware 3.0, Voxware and its solution partners are
able to deliver a true open, SOA-based voice solution to
clients worldwide. This standards-based SOA approach
provides customers with greater choice, allowing them to
take advantage of their existing supplier relationships and
infrastructure investments, which ultimately affords them
the lowest TCO for their voice investment. Voxware 3.0
allows customer to take control of their own voice Website: www.voxware.com
24
MANUFACTURING
&LOGISTICSIT December 2009
www.logisticsit.com
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