A Customer Friendly Taxi Insurance
Yes – it is possible
A
fter listening to the many Taxi Centre with a quality service and competitively priced according to our company logo, and at all times
customers who were unhappy with their insurance products. When we researched the try to deliver the highest quality service.”
existing insurance broker, it seemed only logical market, we got the distinct impression that many
to set about creating an in-house insurance insurance companies did not give their taxi With access to a large panel of insurers and
IDFLOLW\WKDWFRXOGVDWLVI\WKHGHPDQGVRIWRGD\·V customers the level of respect they deserve. the ability to spread the payment throughout
Taxi & Private & Public Hire operators. The Taxi Some were using automated answering the year, the business model is proving popular
Centre is, and always has been, recognized as machines and then placed people on hold for with an ever increasing number of customers.
being different from the competition because of what seemed like an eternity. In other cases it The Taxi Centre Insurance has been inundated
a new approach and understanding of the needs took several call attempts before we could even with calls since joining up with their new partner
of their customers. The approach to launching speak to an operator and then found we had to Milestone Insurance Consultants at the beginning
the Taxi Centre Insurance was to be no different
do the chasing to get a price from them. of September.
and a detailed analysis of the market was
carried out during the planning stages.
“The Taxi Centre Insurance had to be different For more information of how much you could
and we made sure that all calls were answered save on your Fleet, Taxi, Private or Public Hire
As Allan McGinness, Sales Director at The
promptly by a human being and not a machine, LQVXUDQFHSOHDVHFRQWDFWWKH2IÀFH0DQDJHU
Taxi Centre “We wanted to offer our customers
and most importantly, if told that we call back Caroline Walker on 0141 847 6969. She will try
the same professional service in arranging
with a price we do so. We really do work much harder for you – honestly.
their insurance as they had come to expect
from us when purchasing their new car. With
that in mind, The Taxi Centre Insurance
chose Milestone Insurance Consultants as
their partners and the operation is managed
and staffed by a team of dedicated insurance
professionals with years of experience gained in
the taxi insurance market.”
The Taxi Centre Insurance can arrange cover
for all types of Private & Public hire vehicles
anywhere in the UK. Whether the customer is
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The Taxi Centre Insurance can provide you with
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payment terms.
So what is so different about the Taxi Centre
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harder- honestly” and that is precisely how the
business is run. Said Allan McGinness : “We
Members of The Taxi Centre Insurance
are dedicated to providing all our customers
taxi talk magazine
The Editor(s) along with the taxi talk
Magazine team would like to wish all
our readers and advertisers alike
a very Merry Christmas
and prosperous New Year!
“...is that you Marley?”
Robertnott Insurance would like to wish you Stanley Auto Engineers would like to wish you
A Merry Christmas and a Happy New Year ! A Merry Christmas and a Happy New Year !
0845 230 3110
robertnott.co.uk 0151 708 9191
stanleyautoengineers.co.uk
8
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