Thought leadership \\\ Manufacturing \\\
locations in total, piloted at the John Radcliffe hospital in Oxford.
Crown demonstrated the adaptability of its solution within this rollout
in many ways, including the use of 3G technology and the internet
where a standard networked solution was not practical.
Allowing managers to manage
Implementing Open Options has significantly reduced the administrative
burden, allowing managers to focus on the management of their
workforce, for the mutual benefit of Carillion and their clients. “The old
Outgrowing your
paper-based solution was time-consuming,” says Davies. “The key to
an efficient and effective operation is the management of staff – and
Crown’s system now allows us to do that.” Davies explained: “Senior
T&A system?
management were the main drivers behind this project. We wanted
managers to manage, and have their initiatives supported by easily
accessible information, and a flexible application. Open Options
facilitated that. It provides for resource planning, real time monitoring,
Get a solution you can
and management information.”
grow into, not grow out of.
Significant reduction in overtime
Open Options™ from Crown Computing is the
UK’s leading Workforce Management System.
Addressing the administrative issues, as well as the overtime,
It’s a fully user-configurable and scaleable
absence and attrition concerns, has resulted in a significant return
software solution, which adapts easily
on investment for Carillion. “We are getting a more rapid return on
investment than estimated in the original business case,” stated
to the changing demands and business
Davies. “The cost of deployment fell under budget, and fact-based
dynamics of your organisation.
reviews have shown that we have significantly reduced overtime – for
Perfect for organisations of all types and sizes
example at the John Radcliffe hospital. There are also qualitative
in both the private and public sector,
benefits such as the ability to readily distribute overtime fairly, and
operating across single and multiple locations.
be seen to be doing so,” he added.
Collaborative approach
The success of the implementation is largely down to the collaborative
approach between the organisations, and local client and employee
representation, as well as the ongoing support from Crown. Such
support will benefit the rollout of Workforce Scheduling, as well as
Time & Attendance | Workforce Scheduling
the potential expansion throughout the group. “Crown listened to our
Activity Management | Timesheet Booking & Time Accounting
requirements and were very helpful and responsive,” said Davies. “I
Labour Costing | Access Control
can see that their solution is adapting to future needs. In collaboration
Employee Information & Self-Service
with Crown, we are constantly looking at the more innovative methods
of transaction collection – widening the potential use of the application. Crown Computing Limited
Following the success of this implementation, we are currently Amber Close, Tamworth Business Park, Amington,
investigating the potential of rolling out the system into other parts Tamworth, Staffordshire B77 4RP
of Carillion.” Tel: 01827 309800 www.crowncomputing.co.ukcirclesolid
MANUFACTURING
October 2009 &LOGISTICSIT
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