Contents | 3
CONTENTS
SEP 09
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1 Leader column
Editor Matt Bailey announces the arrival of the all new T.E.S.T Online website.
4 Cover story – Bridging the gap with agile
Independent consultant James Christie looks at the sometimes troubled relationship
between usability designers and software engineers and sees agile as a possible bridge
T.E.S.T.
between the two.
8 Use the best to test
John Lunt discusses the importance of software testing, the possible pitfalls and
challenges of outsourcing, and how to conduct it in-house.
12 A risky business
Why does testing SAP need business process expertise and why has risk-based process
testing become a necessity? Matt Pickin explains.
16 Seven books that shaped my career
Test consultant Phil Kirkham champions the cause of literacy on a journey through the 4
seven books that have shaped his career.
20 The sound of the crowd
Testing bloggers Andréas Prins and Ewald Roodenrijs discus the emerging phenomenon
of crowd testing and its implications for the testing industry.
26 When requirements go bad
In the first of a two-part series, Kurt Bittner shows how understanding the causes for
requirements errors can help prevent them.
20
30 A name to bank on
Santander Consumer Bank AS in Norway is weathering the financial storm remarkably
well. Its services live and die by the functionality of their IT. T.E.S.T editor Matt Bailey
spoke to the bank’s Nordic region CTO Geir Berglind about its software testing activities.
34 STaaS in their eyes
Many companies will tackle today’s economic challenges by deploying new soft-
ware, but how can they be sure it won’t let them down? Richard Terry explains how
software testing as a service (STaaS) could help.
30
38 Welcome to the new BCS
Da vid Clarke, chief executive of the BCS, explains the changes that have taken place
in the organisation, the direction in which it is now heading and the challenges that
lie ahead.
42 T.E.S.T Directory
48 The Last Word – Joel Montvelisky
Joel Montvelisky searches his homeland of Costa Rica for some signs of a global
testing community and decides we’re not quite there yet.
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www.testmagazineonline.com September 09 | T.E.S.T
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