automatic
point of
data capture
sale
Peacocks goes for
CASE STUDY continued support with
Vista
a support and maintenance partner in
place. As a retailer Peacocks knows
the importance of reducing the EPOS
downtime and by working with us we
are able to achieve this. We have
supported the retailer over the past few
years and look forward to working with
them as the company looks to embark
on a period of continued growth. a71
PEACOCKS AT A GLANCE
Peacocks is a UK fashion
value retailer offering apparel
K fashion value retailer our assets and get the most from our
for all the family. Between 30
U
and 50 new womenswear
Peacocks has extended EPOS. Not having to worry about the
lines arrive in store every
its EPOS service and maintenance and support is a huge
week. Peacocks has won
maintenance agreement weight off our shoulders.”
awards such as the Drapers
with independent EPOS
Value Footwear Retailer of
maintenance services company, Vista McKeown continued: “The support we
the Year 2006 and Best
Retail Support. Vista will support the have received to date has always been Value Retailer of the Year
retailer across its 500 sites, providing to a high standard. As a business we
2005. The company was
service on 2000 lanes of in-store EPOS have expansion plans over the next 18
founded in Warrington in 1884
and back office. months and our aim is to open a further
by Albert Frank Peacock,
30-50 sites, and it’s good to know we
trading as Peacocks Penny
Brendan McKeown, group IT director already have supplier in place who
Bazaars. Albert’s son,
Harold, moved the business
at Peacocks, commented: “We have can take care of our EPOS estate.”
to Cardiff in the 1940s and
developed a good working relationship
the business grew under
with Vista which I feel is important in John Copeman, business development
Robert Peacock. Further
any business. Vista offers us advice on manager at Vista, said: “Peacocks
expansion took place in
what we need to do in order to sweat understands the importance of having
the early 1990s and in April
1997 Richard Kirk led a
management buy-out.
VISTA RETAIL SUPPORT
Peacocks was listed on the
Vista Retail Support is an independent EPoS maintenance London Stock Exchange
services company supporting customers in the UK, Europe, in December 1999 and the
America and expanding worldwide. Vista offers a range of group acquired Bonmarche
EPOS and support services, including: cabling and installation, in May 2002. Peacocks’ first
hardware maintenance, and contact centre management, which international store opened in
provides cover for its clients 365 days a year, 7 days a week. Bahrain in March 2004. The
Clients include Midlands Co-op, Lloyds pharmacy, Londis, Peacock Group was taken
Dunelm and Spar. private in January 2006.
28 IT RESELLER – SEPTEMBER 2009
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