automatic
point of
data capture
sale
Online ordering
The backbone of any
electronic offering
though should be an OPINION
online ordering system,
bringing whole new
meaning to the word
‘accessibility’. For the
reseller who needs full
stock availability outside
of normal working hours,
or who wants to put an
order through when
ScanSource Europe’s online education
portal, How To Make It Happen, features
interactive training presentations in
three subject areas: Technology,
Business and Operations, and Vertical
Markets & Applications, and can be
accessed at www.scansource.eu/howto.
Electronic catalogue
It’s also important that resellers have
access to the product information they
need as and when they require it, in
a format that is suited to the way they
work. An electronic catalogue of the additional information the customer working late, such systems are
products that can either be viewed needs. Efficiency in action. invaluable. As well as confirming
online or downloaded is an invaluable stock availability and placing an
tool to both field and office-based As a research tool, an electronic order, ScanSource Europe’s online
sales people. A sales representative catalogue also saves resellers valuable ordering system also lets resellers
on the road, for example, can either time. ScanSource Europe’s eCatalogue, track previous orders, giving 24/7
download the catalogue to a laptop a Flash book utilising page-turning access to shipment statuses.
or carry it on a USB key, plugging it technology, is a modern, easy-to- ScanSource Europe’s online
in at the end user premises to show navigate, easy-to-search online tool. ordering system can be accessed at
particular products. Electronic Resellers can navigate the catalogue www.scansource.eu/buyonline. Ask
catalogues also let users flag up using the section tabs, or go directly to an Account Manager for a username
certain pages or sections with the page they want from the table of and password if you don’t have one.
bookmarks or highlighting, and even contents. The eCatalogue also features
customise pages with their own a powerful search capacity, making it When it comes to saving time and
notes. So the field sales representative straightforward for users to find the helping resellers’ business become
can prepare for a meeting by adding information they are looking for via more efficient, tools like these can
a bookmark to the product the keywords, vendor names or part make the difference. It’s important to
customer is interested in and also numbers. Once on the required remember that the core focus of any
annotate the page with quantity product, a simple click allows the customer-facing business is selling,
required and a project price. So, at user to zoom in to see part numbers and in our channel, resellers should
the end user premises, the sales clearly. The ScanSource Europe look to their distributor to provide as
representative can go directly to the electronic product catalogue can much value as possible, to free up
page in question – and also print off be viewed or downloaded at their valuable resources and to save
that page as a leave-behind, with all www.scansource.eu/ecatalogue. them time and money. a71
www.itrportal.com
IT RESELLER – SEPTEMBER 2009 13
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