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Exploring the Internet
Constantly Connected
These IHRSA associate-member companies offer a wealth of online services.
ABC FInAnCIAL SerVICeS, InC. ASF InTernATIOnAL
ABC Financial offers
ASF offers payment
online recurring billing
processing, billing, and
services, club manage-
online club management
ment software, club mar-
and marketing pro-
keting services, and sup-
grams. Its payment-pro-
cessing methods and real-time information access are
port. The company’s Internet-based functionality
designed to help clubs more accurately predict cash
provides clubs with real-time updates and connectivity
flow and plan for future growth. ASF’s secure, Web-based
to their information from anywhere in the world on a
software applications include online POS, appointment and
safe, reliable platform.
class scheduling, paperless contract entry, check-in, and
“Our Website provides a portal through which members
more. Club members can also make payments and manage
can view and pay their monthly invoices, review their
their accounts online.
contracts, and update their billing information,” states
“We provide our clients with easy, intuitive reporting and
Kelly Sweeney, ABC Financial’s vice president of sales. “It
management systems,” says Sean Kirby, the national sales
also enables e-mail marketing and retention campaigns,
director for ASF. “More importantly, it’s our relationship
as well as transactional e-mails, which can remind
with our clients that allows us to understand their business
members about upcoming events on the club calendar.”
needs and help them improve their cash flow, whether it’s
Contact: www.abcfinancial.com, 800-551-9733
through payment collections, profit centers, enhancement
See our ad on page 66 —|
fees, or any other add-on they process.”
Contact: www.asfinternational.com, 800-227-3859
See our ad on pages 2 & 3 —|
AFFILIATed ACCePTAnCe COrP.
Affiliated Acceptance’s
FISerV
Frontdesk Corporate-
edition software is a
Compete, from Fiserv, is a Web-
hosted facility and
based, club-management soft-
membership-manage-
ware solution that automates
ment solution for the health club, tanning, and martial
the process of operating a club,
arts industries. The service, geared toward clubs with
enabling staff to manage every-
multiple locations, is designed to help manage all
thing from prospecting, to contract management, to member
data, including membership, point-of-sale, attendance,
management; front-desk check-in; accounting; and schedul-
and marketing activities from the corporate, club, and
ing and locker assignments. The program couples easy-
individual departments inside each club.
to-use functionality for clubs with a member self-service
“Our clients have used Frontdesk Corporate-edition
experience. Compete offers a single- to multi-site solution
to manage their facilities from the front desk to the back
with optional eFT payment processing, outsourced billing,
office, without the cost of implementing and maintaining
collections, and member call-center services.
their own connections to each club,” notes Jeff Runnels,
“Compete, with an intuitive interface that improves staff
IT director. “They also have the confidence of knowing
efficiency and productivity, will grow along with a club as
that their data is safe and highly available in our secure
new members or locations are added, eliminating the need
data center.”
to acquire new hardware or software,” says Jim Parks, the
general manager of Club Solutions, at Fiserv. “In addition,
Contact: www.affiliated.org, 800-233-8483
Compete is backed by a financially stable company that’s
See our ad on page 63 —|
constantly improving its products and services.”
Contact: www.fiserv.com, 800-324-9800
See our ad on page 7 —|
58
Club Business International | OCTOBeR 2009 | www.ihrsa.org
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