BITS & BYTES
by the strong engagement of health “We’re inviting participation from
professionals.” chronic disease associations, software
Dr Lovelock is pleased with the developers, clinical communities, GPs,
progress of the website, which went Allied Health workers, psychologists,
through several months of testing prior pharmacists, physios and so many more...
N
E
W
to launch. The website takes somewhat even top game developers to increase
of a “come one, come all” approach usability. Our objective is to bring all these
designed to strengthen as many arms as groups together.”
possible in the Consumer e-Health space. — Tim McIntyre
Orion Health and HealthLink
ePIP
deliver eReferrals in the ACT
INCENTIVE
ACT Health is the first region in the country The eReferrals solution was jointly
to implement a comprehensive electronic developed and implemented as a
referral management (eReferrals) solution, HealthConnect project by ACT Health,
which was developed in partnership by Orion Health and HealthLink, and
Orion Health and HealthLink. subsequently piloted with a group of With MD3 your
The eReferrals project has created General Practices using MedTech 32
significant interest amongst the clinical clinical software. In the coming months,
community because it provides GPs across support for other clinical software will be
practice
the ACT with a more transparent process added and several hundred General
when referring patients to The Canberra Practices within the ACT and nearby
Hospital (TCH) and creates efficiencies regions will be invited to utilise the
qualifies
that benefit patients and healthcare service.
providers. Eventually, ACT Health expects the
Some of the most common problems eReferrals solution, which tracks the
for up to
with paper-based referrals in hospitals transfer of care of a patient, to enable
occur as a result of legibility, duplication or any healthcare provider within ACT
$
data entry errors, or inadequate updates and nearby regions to refer a patient to
50,000
on the status of a referral. In some instances another healthcare provider.
this can lead to problems with patient care “We envisage this solution will enable
and adverse patient outcomes. eReferrals electronic referrals throughout the ACT
per annum
help to eliminate the risks associated with Health system. With the go live of this
manual processes and also allow staff at eReferrals solution, we’re on the way to
TCH to prioritise case loads to better serve making our vision of an eHealth future
patients. a reality”, said ACT Health CEO Mr Mark
When a patient is in need of specialist Cormack.
care, a GP refers a patient to a specialist The ACT eReferrals system builds
or other provider at TCH for treatment. upon the experiences of a similar project
Using the eReferrals system, the GP can undertaken by Orion Health and Healthlink
electronically submit and manage the in Hutt Valley District Health Board in New
referral through to completion. The system Zealand. According to Orion Health’s
enables GPs to track referral progress Regional Manager Chris Stephens,
to ensure an appointment is booked in following this particular deployment,
a timely manner and that the patient urgent and semi-urgent referrals were
attended their appointment. It also processed faster (by three days) and
To fi nd out how call
provides automatic notifications of any productivity improved by 40%.
1300 300 161
change in the state of the referral. “By replacing paper based systems
According to the companies involved we are able to improve patient access
in the project, initial reactions to the new to care, ensure accurate and secure To upgrade from MD2 to MD3 for
system have been overwhelmingly positive. information transfer and increase
FREE please call
The pilot went live in early June, with productivity in handling and use of
more than 30 GPs across the ACT region patient information. A trusted partner
1300 788 802
using the system to refer to more than of ACT Health, HealthLink assists patients
60 specialists in TCH Outpatient Services. in their care as they move through the
Plans are now underway to expand the different parts of the healthcare system”
system to encompass additional services says Geoffrey Sayer, General Manager for
at the hospital. Healthlink Australia.
PULSE+IT 13
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