In 2008 APUA celebrated its 35th Anniversary under the theme Tomorrow will bring a complex market characterized by broken
“Yesterday’s Vision, Today’s Achievements, Tomorrow’s Legacy”. It monopolies, and compounded by the tougher economic times
was at this point that the Authority decided to pause and consider already being experienced today. In order for APUA to be viable as
its journey from the merger of the Water, Electricity and Telephone an organization, it must harness its creative, intellectual and expert
Departments at Public works in to the development of a multifaceted capacity. Words such as innovation and collaboration will become
organization with a staff of over 900. everyday language leading to greater productivity and efficiency.
The Authority has a rich history which holds great significance and Transformation takes time and can only be accomplished with a
relevance in considering its state today. As it faces a future filled with clear cut strategy. The leaders of APUA have already begun to craft a
challenges and uncertainty, it must adopt a new paradigm and with new vision and mission for the organization with the understanding
that form a culture that will allow the changes necessary for survival that this extends way beyond placing it on paper or framing it in
tomorrow to be built today. offices. Their task is to ensure that it is not lost or tainted as it flows
There are so many issues confronting the APUA ranging from through every layer of the company.
environmental which has prompted the exploration of more eco- APUA was formed with the mandate of providing utility services to
friendly approaches as renewable energy and water conservation. the people of Antigua & Barbuda. Over the years these services have
Liberalisation of the Telecommunications market looms on the evolved prompting the redefinition of the way APUA does business.
horizon giving birth to a more competitive and customer sensitive Through the many changes though, one thing will always be constant,
market. While privatization necessitates that an organization is built APUA will continue to serve the people of this nation today and into
which will increase investor confidence. a reinvented tomorrow.
36 | BusinessFocus • July/August 2009
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