Interview \\\ Manufacturing \\\
Mike Hawkesford: “It is
the ability to change and
adapt resources quickly
that really sorts out the
men from the boys.”
rationale behind, the decision
to take a particular operational
route. “It has been our
experience over our ten
years in business that the
more involvement we have at
the beginning of the project the less negotiation and changes there
are likely to be as the project nears completion,” said Henderson.
He added that part of Pasfield Curran’s service involves the
recommendation and supply of an accompanying workforce
management software system. “Such a system should not only be
able to ensure the right workforce capacity is available at the right
time and in the right place – it also needs to be able to think outside
the box when required,” remarked Henderson. Crown Computing’s
Mike Hawkesford put this requirement in context: “Procedures can Outgrowing
become more complicated when the company experiences fluctuations
in demand for reasons that maybe difficult to ascertain. There are
many possible reasons behind such fluctuations, but one of the most
common is weather patterns. Companies know that, on the whole,
your T&A
temperatures will be warmer in the Summer. Therefore, food &
beverage companies recognise that, on balance, they will sell more
ice cream or cold drinks during this period. On the other hand, if the
system?
weather in the Summer is uncharacteristically cold, fewer ice creams
or cold drinks are likely to be sold than first anticipated.”
Get a solution you can
grow into, not grow out of
Neville Henderson: “It has
been our experience over
our ten years in business
™
Open Options from Crown Computing is the
that the more involvement
UK’s leading Workforce Management System.
we have at the beginning
of the project the less
It’s a fully user-configurable and scaleable
negotiation and changes
software solution, which adapts easily to the
there are likely to be as the
project nears completion,”
changing demands and business dynamics
of your organisation.
Perfect for organisations of all types and sizes
in both the private and public sector, operating
Sharp and alert
across single and multiple locations.
Hawkesford adds that companies therefore often have to respond
very quickly to variations in demand caused by unforeseen situations.
“It is the ability to change and adapt resources quickly that really
sorts out the men from the boys,” he said. “The more reactive
management is able to be the more in control the business will find
itself and the better chance it will have in both delivering a better
service to its customers while also protecting its own bottom line.
Time & Attendance Timesheet Booking & Time Accounting
This is where a reputable workforce management solution can prove
Workforce Scheduling Employee Self-Service
invaluable.” Hawkesford concluded by pointing out that, encouragingly,
Labour Costing Access Control
more and more companies in a variety of sectors are now much
sharper and more alert through recognising the benefits of workforce
management systems.
Crown Computing Limited, Amber Close, Tamworth Business Park,
circlesolid
Amington, Tamworth, Staffordshire B77 4RP
Tel: 01827 309800 www.crowncomputing.co.uk
MANUFACTURING
July 2009 &LOGISTICSIT
17
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