Chip, PIN
and Go
Gurmail Sanghera says, “As soon as I
got the CabCard terminal I
immediately took a £30 credit card
job! The machine is easy to use, and
it’s especially useful when I’m
working at the Airport.”
A CabCard driver is a
Mohammed Khalil wishes he’d got
the service earlier. “It’s fantastic,” he
says. “Now I don’t have to refuse any
jobs. I have only had it a week and I
happier
am already making more money.
Fantastic!”
driver
It’s always nice to see a happy smiling face
when you hail a cab, and CabCard has given
these drivers plenty to smile about.
Bournemouth driver Murray Andrews
says the service he’s received since
joining up has been the best
Dave Ketteridge has been offering his Customer Service experience he’s
customers the CabCard Service for had in 23 years in the trade.
over a year. “I like it, and more
importantly my customers like it!” “The staff have gone out of their way
says Dave. “They know that their to ensure things run smoothly. Even
personal details are secure when they when there’s been a hiccup
pay using CabCard’s Chip & PIN (sometimes my fault!) they have dealt
Service, and I know that the fares, with it straight away. I am very
tips and commission are guaranteed impressed with the excellent efficient
to be paid to me every week.” service.”
CabCard believe that customer service is paramount, so staff always deal with drivers’ enquiries
quickly and efficiently to make sure customers are completely happy with the service. Sharon
Jamieson from CabCard explains: “Our aim is to keep our drivers happy by making sure they
get all their fares, tips and commissions every week. Their passengers are happy too, because
they have a fast, efficient and secure method of accepting their card payments.”
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