Outsourcing Testing | 27
Thirdly, with several testing tools In such an outsourced, IVV testing
available in the marketplace, the model, the testing team is physically
ability to provide fully-integrated separated and given full independence
testing services in several different to report the test results to the
environments is now possible. customers. This is underpinned by
Fourthly, many product companies an effective engagement model
are adopting independent testing, where the testing team works closely
verification and validation to reduce with the client’s Quality Assurance
the cycle-time for deployment of their organisation. More importantly, the
products. Launching a well-tested testing team directly reports into
product early gives product companies the COO or the CEO and not into
a unique advantage of gaining the project managers or business
mindshare and market share early on. unit heads, thereby giving them the
Finally, the increasing maturity of independence and objectivity to
the offshore software services sector deliver value.
has contributed to the rapid growth of Companies choose to outsource
the testing services market. The scarce testing for several reasons. The
availability of local skilled testing availability of a large, global talent
professionals and domain experts to pool helps to increase the capacity
support testing has also supported of the IT teams at an optimal cost.
this offshore growth. So, as companies It also helps to manage resource
have come to realise the importance of requirements based on need, especially
testing, they have also simultaneously important when sudden changes in
discovered the benefits of offshoring demand are anticipated.
There are many reasons
it. Secondly, testing service providers
for a company to consider
invest significantly in various avenues
outsourcing its software
Why outsource testing? of testing such as infrastructure,
Software testing involves the processes, people, tools, research,
testing, the most basic
validation of applications to ensure training and development. This
being around cost and
that the user experience is in keeping helps their clients obtain higher
quality issues. Companies
with the specifications. Black box value for the cost incurred, thereby
who are experiencing
testing, which accounts for most of maximising the return on outsourcing
the outsourced testing, is performed in terms of reduced cost, improved
quality issues as a result of
from an end-user’s or a business user’s quality and increased speed of
insufficient or ineffective
perspective, rather than from a code testing. Outsourcing companies testing processes, or
perspective. can also deliver continuous process
those whose costs are
Traditionally, testing services improvements, resulting in even
were offered in an integrated greater productivity and cost
swelling rapidly due
fashion, bundling it with application efficiencies. The independent
to spending too much
development and application validation a third party provides can effort on testing (often
maintenance services. Today, also boost confidence when it comes
due to using contractors,
outsourcing companies offer testing to deciding when a new application
business analysts or SMEs
services on a standalone proposition, should go live. Finally, the detailed
focusing on supporting enterprises’ metrics that outsourcing partners can
to perform testing) can
and product companies’ testing needs capture and report also help a business benefit from taking the
through independent verification and to more effectively evaluate the total
outsourcing option.
validation (IVV) of their software. cost of testing work.
T.E.S.T | June 09 MJaurnche 09 | T.E.S.T
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